Be Brilliant About The Way You Connect
Broadband • Hosted Voice • Sip Trunking • Fiber Optic • MPLS
51 - 200
💰 Private Equity Round on 2020-12
May 5
Be Brilliant About The Way You Connect
Broadband • Hosted Voice • Sip Trunking • Fiber Optic • MPLS
51 - 200
💰 Private Equity Round on 2020-12
• Orchestrate the customer journey through proactive engagement strategies • Guide customers to their desired outcomes • Drive value by monitoring the health of the customer relationship • Predict and navigate customer challenges • Offer solutions that drive satisfaction, retention, and additional enrichment opportunities • Identify customer operational needs •
• 3-5 years’ experience in driving successful solution-oriented client engagement • Experience handling difficult internal and external business challenges • Experience in Contact Center as a Service (CCaaS) • Experience managing projects with multiple stakeholders and systems • Experience building successful senior-level business relationships • Ability to navigate business processes and quickly understand customers' business structures and needs • Ability to work in a high-energy, fast-paced environment • Experience with CRM systems (Salesforce, Rev.io, etc.) •
• Paid vacation and holidays • Comprehensive benefits packages • Other perks •
Apply NowMay 1
1001 - 5000
🇲🇽 Mexico – Remote
💰 Seed Round on 2014-08
⏰ Full Time
🟡 Mid-level
🟠 Senior
🏆 Customer Success + Account Manager
April 27
51 - 200
🇲🇽 Mexico – Remote
💰 $14.2M Series A on 2021-06
⏰ Full Time
🟡 Mid-level
🟠 Senior
🏆 Customer Success + Account Manager