Twilio
Build the future of communications.
telecommunications • API • cloud communications • SaaS • telephony
5001 - 10000
Billing Operations Analyst
May 17
Twilio
Build the future of communications.
telecommunications • API • cloud communications • SaaS • telephony
5001 - 10000
Description
• Maintaining Revenue Team external customer email, responding to customer and other external queries in a timely manner and onboard customers to Twilio’s internal billing system and Financial ERP system, Gather and format large raw data sets to assist with customer billing reporting and queries • Participating in month end close, including: Managing and tracking recurring billing and managing approvals, tracking and application of customer credits. Analysis of revenue related balance sheet accounts, Ad hoc customer financial reporting • Assisting and participating in the development and implementation of financial controls and process surrounding revenue and invoicing, Onboard customers to Twilio’s internal billing system and Financial ERP system • Participating in external and internal audits, as requested
Requirements
• Strong experience in the area of Billings / Revenue / Order to Cash • Demonstrated problem-solving, strong interpersonal and communication skills • Experience working with NetSuite, Zuora and Salesforce is advantageous, although not essential • Solid experience working with large volume transactions with strong attention to detail • Advanced Excel user: able to handle very large raw data sets using pivots and other functions such as VLOOKUPS • 1-3 years experience in an Operations role • Periodic weekend work will also be essential for this role • Third level qualification in Accountancy, Finance or a Business related discipline or equivalent experience
Benefits
• Competitive pay • Generous time-off • Ample parental and wellness leave • Healthcare • Retirement savings program
Apply Now
