6 days ago
🌎 Anywhere in the World – Remote
đź’µ $1.3k - $1.6k / year
⏰ Full Time
🟡 Mid-level
đźź Senior
🏆 Customer Success + Account Manager
• Onboarding: Craft and maintain detailed records of client preferences for their Inbox, Calendar, and essential company workflows. Keep our SOPs sharp to ensure a seamless and high-quality onboarding adventure. • Client Management: Be the primary beacon for our clients, offering regular updates, addressing queries with professionalism, and maintaining that all-important connection. • Communication Champion: Lead crucial onboarding calls, like Ideal Week Planning and Assistant Onboarding Plans, always aiming to fully grasp and meet client expectations. • Efficiency Expert: Dive into clients' calendars to pinpoint efficiency gains, conduct time audits, and help prioritize to keep them on their A-game. • EA Mentor: Guide the client's Executive Assistant through comprehensive training, ensuring a smooth workflow and providing ongoing support.
• Client-facing experience, with a knack for building relationships and a portfolio in Onboarding, Customer Service, or Account Management. • Exceptional communicator, both in ink and in person. • An organizational wiz, with an eagle eye for details. • A multitasking master, juggling projects with precision. • Tech-savvy, particularly with inbox and calendar management tools. • A team player, adaptable and empathetic, ready to solve any puzzle. • Self-starter, full of initiative and drive.
• Skill Boosts: Regular training sessions led by our own experts to keep your skills sharp. • Mentorship: Access to seasoned mentors for insights, guidance, and professional development. • Kudos & Growth: We love celebrating and rewarding your milestones and achievements. • Professional Growth: Talk to us about stepping up to leadership roles within Atlas Assistants. • Broaden Your Horizon: Excel here and you could be managing teams, projects, or leading strategic initiatives. • Explore New Avenues: Get involved in cross-functional projects for a chance to expand your skill set and open doors to new opportunities.
Apply NowMarch 29
11 - 50
February 27
11 - 50
🌎 Anywhere in the World – Remote
đź’° $5M Seed Round on 2022-08
⏰ Full Time
🟡 Mid-level
đźź Senior
🏆 Customer Success + Account Manager