Network Engineer, Cloud Integrations

🕒 Julho 14

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11:11 Systems

SiteLinkedInTodas as Vagas

1001 - 5000 funcionários

Fundada em 2020

🤝 B2B

🔒 Cibersegurança

🏢 Corporativo

💰 Private equity em 2021-10

B2B • Cybersecurity • Enterprise

A 11:11 Systems é um provedor de plataforma de nuvem resiliente e serviços de TI gerenciados, focada em ajudar organizações a modernizar, proteger e gerenciar sua infraestrutura. Eles oferecem nuvem pública e privada gerenciada, armazenamento de objetos de alto desempenho, backup (incluindo Veeam e Cohesity), recuperação de desastres como serviço (DRaaS) e um conjunto de serviços de segurança como varredura contínua de riscos, detecção e resposta gerenciada (MDR), SIEM gerenciado e EDR. Também fornecem soluções de rede (SD-WAN, SASE, conectividade gerenciada), consultoria e um Console de Nuvem para gestão centralizada, voltados para clientes empresariais e profissionais.

Descrição

• Act as the primary networking deployment engineer responsible for customer experience during datacenter and customer migration efforts into 11:11’s cloud environment • Design and architect network topologies for diverse customer environments, aligning with 11:11’s cloud architecture standards and security best practices • Deploy, configure, manage, and troubleshoot networking configurations, including switches, firewalls, load balancers, and IPSEC VPNs for customer deployments • Collaborate with project managers, Cloud Integration engineers, support teams, and account executives to plan and deliver successful customer implementations • Perform detailed customer assessments to understand networking requirements and translate them into scalable, supportable designs in 11:11’s global infrastructure • Document work thoroughly in the company ticketing system and create/maintain up-to-date documentation in the knowledge base • Develop and maintain standardized deployment processes and runbooks as technologies, tools, and permissions change • Assist Cloud Integration engineers, support teams, and account executives with advanced customer issues, including escalations that require deep network troubleshooting • Pursue advanced certifications and stay abreast of current technologies in the Juniper/Fortigate/Palo Alto/Cisco/VMware product space to continually enhance service quality • Ability to automate processes and builds where possible to reduce manual effort and improve operational efficiency in Service Operations • Able to work after hours and on weekends as required to support customer migrations, changes, and incident response • Work supportively with colleagues, operating in a manner that is consistent with 11:11's Code of Business Ethics and Company Values • Responsibly receive, transmit, and handle company data and information per Company data handling agreements, work procedures and policies • Review and follow company policies and guidelines, data privacy practices, including annual compliance training certification and policy acknowledgements • Additional duties as assigned.

🎯 Requisitos

• Bachelor’s or University degree in a related field of study, or equivalent years of related work experience • 5+ years of recent experience as a technical, hands-on Cisco network engineer in enterprise or service provider environments • Cisco CCNP/CCIE certification with documented work experience is preferred • Strong working knowledge of networking protocols and technologies, including BGP, IPsec, network segmentation, VRFs, switching, VLANs, and load balancers (required) • Experience with virtualization clusters (VMware) and software-defined networking, including VMware NSX, is preferred • Experience working within a global data center and/or cloud environment • Experience deploying virtual and physical network appliances in cloud environments, preferably including Cisco, Fortigate, Palo Alto, Netscaler, Kemp, F5, SonicWall, and Juniper Networks • Professional experience in consulting or other enterprise customer-facing technical support role is preferred • Ability to automate network deployments and configurations (e.g., scripting, infrastructure-as-code tools) to reduce manual effort and improve consistency.

🏖️ Benefícios

• Comprehensive healthcare plan options • Retirement plan with company match • Life, other supplemental insurances • Paid time off and company holidays • New Parent Leave • Wellness programs