Circuit Procurement, Cost Management Specialist

🕒 Maio 8

🇺🇸 Estados Unidos – Remoto (EUA)

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

🛒 Suprimentos (Compras)

🗣️🇺🇸🇬🇧 Inglês obrigatório

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Logo of 11:11 SYSTEMS

11:11 SYSTEMS

201 - 500 funcionários

Fundada em 2020

🔒 Cibersegurança

Cloud • Cybersecurity • Disaster Recovery

A 11:11 Systems é um provedor líder de soluções em nuvem, oferecendo serviços que incluem nuvem pública e privada gerenciada, proteção de dados, recuperação de desastres e segurança. A empresa se concentra na modernização das infraestruturas de TI das empresas, aumentando a resiliência contra ameaças e simplificando a gestão por meio de tecnologia avançada. Com mais de 40 anos de experiência, a 11:11 Systems utiliza sua profunda expertise para personalizar soluções para diversos setores, como educação, governo e saúde, garantindo altos níveis de segurança e conformidade para seus clientes.

Descrição

• Own end-to-end circuit ordering process across on-net and off-net providers • Validate order details against approved quotes (bandwidth, location, pricing, term) • Submit and manage orders with carriers and aggregators • Track order status, milestones, and delivery timelines • Proactively identify and resolve order issues, delays, or rejections • Act as the central point of coordination between Quote Desk, Delivery, and carriers • Ensure clean handoff from Sales/Quote to Service Delivery • Maintain accurate order records in systems (Salesforce, ServiceNow, carrier portals) • Provide regular status updates to internal stakeholders • Validate circuit pricing, NRC/MRC, and contract terms prior to order submission • Ensure alignment between quoted pricing and carrier costs • Identify cost discrepancies and work with vendors to resolve • Support invoice validation and dispute processes where needed • Ensure circuits progress cleanly from order to delivery to billing • Confirm required delivery milestones are met (e.g., demarc ready, device reachable) • Support timely billing activation by ensuring data accuracy and completeness • Help reduce WIP backlog by maintaining clean order lifecycle tracking • Interface with carriers for order placement, escalations, and updates • Track carrier performance and responsiveness • Escalate critical issues impacting customer delivery timelines

🎯 Requisitos

• Bachelor’s or University degree in related field of study or equivalent experience • 3+ years of demonstrated experience in telecom, networking, or connectivity services (SD-WAN, DIA, MPLS, Ethernet) • Strong understanding of circuit ordering processes and carrier workflows • Experience working with multiple carriers or aggregators • Ability to manage multiple orders and priorities in a fast-paced environment • Strong attention to detail, especially with pricing and contract terms • Excellent communication and coordination skills across teams • Must be able to work in assigned country without a visa sponsorship • Preferred: Experience with platforms such as Jira, Salesforce, ServiceNow, or Connectbase. • Preferred: Experience working with Telecommunications Expense Management (TEMS) systems. • Preferred: Familiarity with telecom billing structures (MRC, NRC, term agreements) • Preferred: Exposure to cost management, invoice validation, or vendor management • Preferred: Understanding of NaaS or managed connectivity environments

🏖️ Benefícios

• Responsible receipt, transmission, and handling of company data per agreements • Compliance with company policies and guidelines

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