Lead Product Designer, Family Experience

🕒 Junho 9

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $165.000 - $185.000 / ano

⏰ Tempo Integral

🟠 Sênior

🎨 Designer de Produto (UI/UX)

🦅 Patrocina Visto H1B

Esta empresa já patrocinou vistos H1B no passado.

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A Place for Mom

SiteLinkedInTodas as Vagas

501 - 1000 funcionários

Fundada em 2000

💼 Consultoria

🏨 Hospitalidade

📦 Logística

Consulting • Hospitality • Logistics

A Place for Mom é uma empresa de referência e marketplace nos Estados Unidos que auxilia famílias a encontrar, comparar e organizar opções de moradia e cuidados para idosos, incluindo residências assistenciais, cuidados para memória, vida independente, lares de idosos e fornecedores de cuidados domiciliares. A empresa conecta famílias a consultores locais especializados em vida para idosos, publica guias, avaliações e premiações, e oferece ferramentas como calculadoras de custos e recomendações personalizadas. Seu serviço é gratuito para as famílias e é financiado por comunidades de vida assistida e provedores de cuidados domiciliares participantes.

Descrição

• Own end-to-end product design for Consumer workstreams, from discovery and journey mapping through prototypes and production-ready design, including the unified family experience across APFM.com, AgingCare, Care Hub, advisor-connected workflows, and emerging AI-enabled channels. • Translate emotionally complex, information-heavy senior care decisions into intuitive workflows that help families move forward with confidence. • Partner with Product, Engineering, Research, Marketing, Analytics, Operations, Sales, and business leaders to define problem framing, success criteria, tradeoffs, and release scope. • Design for trust, clarity, accessibility, speed, and usability across moments where families need accurate information and confident next steps. • Use research, analytics, care-seeker conversations, marketing insights, funnel data, frontline team input, product data, and business context to guide design decisions. • Identify high-leverage opportunities where better consumer experiences can improve family outcomes, provider outcomes, and business performance. • Communicate design rationale clearly to product teams, engineering partners, marketing partners, operational stakeholders, and senior leaders. • Help teams understand not only what should ship, but why it matters. • Apply and extend shared APFM patterns so consumer product surfaces feel coherent across channels and touchpoints. • Mentor and raise the bar for other designers through critique, pattern quality, and strong product storytelling, without requiring people-management responsibility. • Share what you are learning with Product, Engineering, Research, Marketing, Analytics, Operations, Sales, and design partners so the team gets better together.

🎯 Requisitos

• 7+ years of product design experience on complex consumer web, marketplace, healthcare, search, lead-generation, ecommerce, SaaS, CRM, internal-tool, or operations-facing products. • Strong portfolio showing end-to-end ownership from ambiguous problem framing through shipped product, including work that influenced product strategy or raised the quality bar across multiple workstreams. • Excellent interaction design, systems thinking, information architecture, UX writing judgment, and product judgment. • Demonstrated curiosity and hands-on experimentation with AI tools in the design or product development process. • Ability to explain not just what you designed, but how you used evidence, tools, prototypes, constraints, and judgment to make better decisions. • Experience working in fast-moving, ambiguous environments where ownership, pragmatism, and cross-functional trust matter. • Strong Figma skills and the ability to communicate design intent through flows, prototypes, specs, and crisp design storytelling. • Comfort partnering deeply with Product Managers, Engineers, Researchers, Marketing, Analytics, operational stakeholders, Sales, and senior leaders to align teams around clear design direction.

🏖️ Benefícios

• 401(k) plus match • Dental insurance • Health insurance • Vision Insurance • Paid Time Off