Systems Integration Developer – Amadeus Automation

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Internova Travel Group

SiteLinkedInTodas as Vagas

5001 - 10000 funcionários

Fundada em 2008

🤝 B2B

👥 B2C

B2B • B2C • Travel

O Internova Travel Group é uma empresa de serviços de viagens proeminente, especializada em fornecer uma gama de soluções relacionadas a viagens. A empresa oferece serviços como viagens de lazer, gestão de viagens corporativas e viagens de cruzeiro, atendendo às diversas necessidades dos clientes. Com um forte foco na satisfação do cliente e experiências de viagem inovadoras, a Internova visa aprimorar a maneira como as pessoas viajam e exploram o mundo.

Descrição

• Develop effective and efficient automation to provide agents an end-to-end booking solution • Weekly script updates which include thorough QA testing of all key scripts • Create and maintain documentation • Assist in analysis, UAT support, and postproduction support as needed • Provide recommendations for optimization of existing automation features, operational processes and capabilities where applicable to promote standardization and efficiency. • Recommend new solutions and processes needed to meet team, client, reporting & operational goals. • Work with stakeholders to identify the business needs. • Determine the best approach for delivery. • Communicate regularly and effectively on the status of all current projects. • Respond proactively and in a timely manner, in adherence to department service levels to service requests, project updates and agreed upon requests for information. • Conduct and/or participate in meetings to provide an overview of systems and integration processes and technology as needed including the preparation of documentation as required. • Providing administrative and technical assistance to training team/operations.

🎯 Requisitos

• Experience creating Amadeus Smart Scripts, Amadeus Smart Flows, and use of Amadeus Quality Monitor tools • Background successfully integrate Smart Scripts with APIs or Databases. • Proficiency in deployment of solutions to agents • Substantial skills and proven working knowledge of Amadeus with an understanding of corporate travel industry standards • Experience and understanding of version control concepts and practical application of systems • Knowledge of the entire Microsoft Office suite of products • 3 or more years of Amadeus Automation development • Experience using Concur Compleat • Bachelor’s degree or equivalent experience • Compleat: agency experience • Sabre: Scripting, Red Apps programming • Amadeus: Smart Scripts, Smart Flows

🏖️ Benefícios

• choice of two medical plans and two dental plans • vision insurance • flexible spending accounts (FSAs) • company-paid life insurance and AD&D • optional additional life insurance and AD&D • disability insurance • paid parental leave • paid time off • 401k Plan with company match • discounted employee travel options • access to LinkedIn Learning webinars and courses • discounted pet insurance and auto, home, & renters insurance.