Client Account Manager

🕒 Setembro 10

🌶️ New Mexico – Remoto

infoinfo

💵 $250.000 / ano

⏰ Tempo Integral

🟠 Sênior

🔴 Especialista

💰 Gerente de Contas

🗣️🇺🇸🇬🇧 Inglês obrigatório

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AECOM

10.000+ funcionários

Fundada em 1990

💼 Consultoria

🏥 Saúde

📦 Logística

Consulting • Healthcare • Logistics

A AECOM é a consultoria de infraestrutura em que o mundo confia, que trabalha em parceria com os clientes para entregar soluções inovadoras aos desafios mais complexos, criando legados para as próximas gerações. Focada em equidade, diversidade e inclusão, a AECOM combina expertise técnica e inovação digital para impulsionar resultados transformadores em desenvolvimento de infraestrutura, sustentabilidade e sistemas sociais. A empresa oferece um amplo portfólio de serviços, incluindo arquitetura e design, construction management, engenharia e serviços ambientais, atuando em diversos mercados, como transporte, energia, saúde e governos nacionais. Com forte ênfase em sustentabilidade, excelência técnica e impacto comunitário, a AECOM está comprometida em construir um mundo melhor.

Descrição

• Lead client relations, market analysis, strategy development, positioning, capture, and management of Army client contracts • Develop and execute strategic and client account plans to achieve annual targets and grow the program year over year • Drive sustainable and reproducible account growth for the DOD Army Team within National Governments • Develop opportunity targets, pipelines, growth targets, and capture plans • Monitor account performance, bookings, pipeline, contract capacity, and program/project opportunities • Support pursuits, teaming, negotiations, pricing, proposals, risk management sign-offs, and federal requirements • Lead and manage relationships with major clients and optimize cross-sell opportunities • Monitor client satisfaction, corrective actions, contract performance, CPAR reports, and rebuttals • Resolve organizational conflict of interest issues and ensure FAR compliance • Coordinate with Business Lines, Regional Engagement Teams, FBS, Marketing, and divisional stakeholders • Lead business line reviews and account-level communications on goals and metrics • Promote the AECOM/National Governments brand, motivate teams, and build the federal team of teams • Collaborate across AECOM Business Lines and operating geographies to identify opportunities and win task orders and contracts • Monitor technical service delivery and resolve client issues • Report to the US Defense Director and an Account Director for National Government’s Business Lines

🎯 Requisitos

• Bachelor's degree in architecture, engineering, or another related discipline aligned with AECOM’s Business Lines • 15+ years of experience working with US Federal government agencies on Architect-Engineering programs • 6+ years in a leadership role • Travel throughout CONUS and some OCONUS • US citizenship required • In-depth knowledge of consultative selling approaches • Outstanding communication skills • Expert negotiation skills • Expertise in project management for complex, multi-country, multi-business unit deals • Knowledge of and/or willingness to quickly learn AECOM's entire portfolio • CRM (Salesforce) experience is a plus

🏖️ Benefícios

• Medical, dental, and vision benefits • Life, AD&D, and disability benefits • Paid time off • Leaves of absence • Voluntary benefits and perks • Flexible work options • Well-being resources • Employee assistance program • Business travel insurance • Service recognition awards • Retirement savings plan • Employee stock purchase plan • In-person Day 1 onboarding at an AECOM office location

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