Client Relationship Specialist

🕒 Junho 25

🤠 Texas – Remoto

🤠 Texas – Remote

💵 $50.000 - $53.000 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

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A.E. Perkins

SiteLinkedInTodas as Vagas

201 - 500 funcionários

🏥 Saúde

🛡️ Seguros

📦 Logística

Healthcare • Insurance • Logistics

A A. E. Perkins é uma empresa que coloca a sustentabilidade no centro de sua missão, focando na construção e no investimento em negócios que incorporam o espírito empreendedor de seu homônimo, Alexander Early Perkins. Atua principalmente em tecnologia de pagamentos e benefícios de saúde, apoiando o crescimento de empresas inovadoras e premiadas ao longo das últimas duas décadas. A A. E. Perkins oferece vários serviços, incluindo administração de FSA, HSA e COBRA através de sua subsidiária Ameriflex, soluções de atendimento primário direto via Accresa, e serviços de folha de pagamento e RH através da Workforce Go, além de se engajar em investimentos em múltiplos setores, incluindo imóveis e alimentos e bebidas, e avançando nas indústrias de benefícios dirigidos pelo consumidor e cuidados diretos.

Descrição

• Provide outstanding, dedicated client care while maintaining professional relationships with current, potential, and former clients. • Serve as the main point of contact for client questions or concerns, ensuring a positive and seamless client experience. • Resolve client issues, educate clients on products and services, and support strategies for retention and growth. • Collaborate with internal partners to execute business plans and strategies that align with company goals. • Maintain organized and accurate account information for each client, including records of interactions, service issues, and resolutions.

🎯 Requisitos

• Bachelor’s Degree from an accredited institution required. • 3+ years of account management experience preferred, with a focus on client relationship management and service delivery. • Experience in Benefits Administration preferred. • Intermediate to advanced skills in Microsoft Excel and other data management tools preferred. • Ability to travel as needed, ideally once per year, to support client relationship initiatives.

🏖️ Benefícios

• Medical Insurance • Vision Insurance • Dental Insurance • 401(k) Matching • Flexible Spending Accounts • Health Savings Accounts • Disability & Life Insurance • Employee Assistance Program • LegalShield • ID Shield • Commuter Reimbursement Plan • Tuition Reimbursement • Bonus Pay – Our Client Experience team operates on a quarterly bonus structure with earning potential between 4% and 6% of base compensation quarterly. • Wellable membership • Telescope Health (telehealth) through Accresa • Intellect (mental health) application • Employee engagement activities, including voluntary events, raffles, book club, and more!