WMS Manager

🕒 Maio 22

🐊 Florida – Remoto

🐊 Florida – Remote

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

👔 Gerente

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Affinity Development Group

SiteLinkedInTodas as Vagas

201 - 500 funcionários

Fundada em 1996

🤝 B2B

☁️ SaaS

🏢 Corporativo

B2B • SaaS • Enterprise

A Affinity Development Group é uma empresa especializada em desenvolver programas de afinidade e gerenciamento de relacionamento com clientes para clientes com marcas e bases de clientes estabelecidas. Seu objetivo é criar e cultivar relacionamentos com clientes por meio de produtos e serviços estratégicos adaptados ao público de uma empresa. A Affinity Development Group oferece diversos serviços, incluindo gestão empresarial, serviços tecnológicos, estratégia e planejamento, e operações empresariais terceirizadas, como um centro de atendimento de última geração. Eles possuem um histórico de sucesso em entregar resultados eficazes para empresas líderes como Costco, Ford e Prudential, focando em maximizar o valor vitalício do cliente ao priorizar relacionamentos. Suas principais competências incluem desenvolvimento de negócios, serviços criativos, desenvolvimento web e análise de dados.

Descrição

• The Warehouse Marketing Support (WMS) Manager will be responsible for raising awareness of the Costco Auto Program at Costco Warehouses. • This role is responsible for building relationships in their assigned territories through a combination of virtual/onsite meetings. • Independently manage assigned territories and client relationships to drive program visibility and brand awareness. • Develop and maintain strong relationships with client decision makers while staying aligned with their goals and objectives. • Provide superior client service and demonstrate consistent commitment to long term partnership success. • Create and execute territory specific marketing plans to increase program visibility and member engagement. • Develop and implement marketing campaigns to support new product launches and promotional initiatives. • Monitor competitor activity through research and field observation to inform strategic recommendations. • Stay current on product knowledge and industry trends to effectively communicate program value and company vision. • Manage and schedule all travel independently, including air and auto transportation. • Travel to warehouse locations at least 26 weeks per year to support program execution and client engagement. • Oversee end to end program execution, including material receipt, placement accuracy, vehicle display readiness, and required photo documentation. • Ensure all documentation, confirmations, surveys, and follow up records are completed accurately and on time. • Identify and escalate execution risks or compliance gaps with clear context and recommended actions. • Maintain consistent and accurate program messaging across all interactions and presentations. • Analyze and report key data, including individual, district, and regional metrics to support strategic decisions related to marketing, displays, and program education. • Document all warehouse activity in the internal CRM, including contacts, displays, visit evaluations, and communication notes. • Coordinate with internal teams, dealerships, and warehouse leadership to ensure timely program execution and resolve field issues. • Conduct virtual and onsite educational presentations for managers and personnel. • Work closely with your supervisor to ensure alignment on marketing trends, opportunities, and territory goals. • Engage directly with clients to assess needs and present value added solutions that enhance program performance. • Execute all responsibilities with professionalism, attention to detail, and accountability consistent with a client facing field leadership role.

🎯 Requisitos

• Bachelor’s degree or 3+ years of related experience, or an equivalent combination of education and experience. • Valid driver’s license and ability to lift up to 50 lbs. • Ability to travel 50% of the year (26+ weeks), including overnight, multi state, and occasional international travel. • Able to independently plan and manage all travel logistics. • Excellent communication, presentation, and writing skills, including confident delivery of onsite and virtual presentations. • Strong active listening, objection handling, and multi level communication abilities. • Skilled at using effective active listening and questions to understand client needs and guide conversations. • Highly organized, detail oriented, and strong in time management. • Able to plan long term strategies while executing short term goals. • Self motivated, able to work independently with minimal supervision, and effective in team environments. • Friendly, professional demeanor with a positive attitude. • Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook, Teams). • Comfortable navigating virtual meeting platforms and related technology. • Strong problem solving, strategic thinking, and ability to identify opportunities to increase program awareness. • Creative communicator able to translate analytical insights into compelling marketing strategies. • Adaptable in fast paced environments with shifting priorities. • Demonstrates curiosity and a commitment to continuous learning and skill development. • Excellent interpersonal skills to build strong relationships with clients, internal teams, and external partners. • Able to manage and support warehouse relationships while independently scheduling and executing field visits.

🏖️ Benefícios

• None provided