Senior Release Manager, CS Platform

🕒 Maio 18

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $177.000 - $208.000 / ano

⏰ Tempo Integral

🟠 Sênior

👔 Gerente

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Airbnb

SiteLinkedInTodas as Vagas

5001 - 10000 funcionários

Fundada em 2007

👥 B2C

🛍️ Comércio Eletrônico

💰 Post-IPO Equity em 2020-12

B2C • eCommerce • Hospitality

O Airbnb é um marketplace online global que conecta pessoas em busca de hospedagem a anfitriões que oferecem opções de estadia únicas e diversas, muitas vezes em propriedades residenciais. Os usuários podem reservar espaços que vão de apartamentos de um quarto a casas inteiras e hotéis boutique. O Airbnb também oferece Experiências, permitindo que hóspedes reservem atividades oferecidas por moradores locais, proporcionando uma experiência de viagem autêntica.

Descrição

• Serve as the primary liaison between Platform Management, Technical Program Management, Engineering, Testing, and Operations ensuring clear, consistent communication and shared alignment across all workstreams for each release. • Maintain accurate source-of-truth trackers and documentation so every stakeholder has what they need, when they need it • Create and maintain release management best practices. • Define, track, and report on key release health and operational metrics ensuring releases are delivered on schedule and meet defined success criteria. • Surface issues, risks, and regional nuances before launch, and rally cross-functional partners to diagnose, escalate, and resolve issues. • Work independently alongside stakeholders and cross-functional leadership maintaining rigorous oversight of release readiness and proactively mitigating blockers. • Facilitate the official go/no-go decisions owning the acceptance criteria and process to greenlight each release. • Partner with Operations/Training to ensure agents are prepared for new tooling. • Own post-launch monitoring and retrospectives by tracking adoption, surfacing issues post-release, and running retrospectives to drive improvements

🎯 Requisitos

• 7+ years of experience in technical program management, program management, release management or product operations roles with a proven track record of success • Proven experience leading cross-functional product releases with executive visibility • Exceptional communication skills, verbal, written and presentation, to all levels of an organization • Strong problem-solving and analytical skills • Understanding of best practice product release processes, experience working with engineering teams • Proficiency in virtual collaboration and project management tools like Asana, Jira, and Airtable • Strategic thinking and organizational skills, with the ability to work collaboratively and cross-functionally across teams • Hands-on, working knowledge of software product development life-cycle and methodologies. Specific experience with Agile is preferred. • Naturally accountable and responsible: Self-starter, self-motivated, focused, and self-sufficient • Strong strategic judgment: an ability to interpret organizational goals and translate them into planning activities • Ability to manage multiple, competing priorities simultaneously, in a fast-paced environment • Champion for continuous improvement • Experience working collaboratively with cross functional teams.

🏖️ Benefícios

• This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits.