Delivery Lead

🕒 Junho 24

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Aiwyn

SiteLinkedInTodas as Vagas

51 - 200 funcionários

Fundada em 2020

☁️ SaaS

💳 Fintech

🤝 B2B

💰 $113.000.000 Venture Round - Aiwyn em 2024-12

SaaS • Fintech • B2B

A Aiwyn é uma plataforma de software para empresas contábeis que combina automação de pagamentos, gestão de práticas, um portal de experiência do cliente e um sistema tributário central em uma única solução integrada. Ela ajuda as empresas a acelerar pagamentos, automatizar faturamento e conciliação, modernizar operações de prática (acompanhamento de tempo, faturamento, gerenciamento de projetos e recursos) e centralizar interações com clientes e fluxos de trabalho tributários. A Aiwyn foca em parcerias B2B com empresas de contabilidade e se integra ao ecossistema mais amplo de tecnologia contábil; recentemente adquiriu o negócio de pagamentos nos EUA da QuickFee para fortalecer suas capacidades de pagamentos.

Descrição

• Own the end-to-end success of complex, multi-product customer implementations. • Develop and maintain comprehensive program plans that coordinate multiple workstreams, phases, and product deployments. • Ensure all implementation activity stays on schedule, on scope, and aligned to delivery objectives. • Lead the Advanced Implementation Delivery Trio — Solutions Architect and Implementation Engineer — driving alignment and accountability across each function. • Serve as the primary delivery leader for enterprise customers throughout the implementation. • Facilitate executive-level conversations on program progress, key decisions, and delivery strategy. • Own scope integrity across the program — identify scope creep early, manage change control, and communicate tradeoffs to both the customer and internal leadership. • Partner closely with the Solutions Architect to ensure the proposed solution is being executed as designed. • Establish and own the operational rhythm of the program — weekly syncs, milestone reviews, status reporting, and executive readouts.

🎯 Requisitos

• 6+ years in implementation, program management, or professional services delivery at a SaaS or enterprise software company • Proven experience managing multi-phase, multi-stakeholder implementation programs — not just individual projects • Strong track record of executive-level customer communication and relationship management in a delivery context • Experience coordinating cross-functional delivery teams without direct management authority • Familiarity with technical implementation concepts — data migration, system configuration, integration architecture — sufficient to hold technical workstreams accountable • PMP, PgMP, or equivalent program management certification is a plus, not a requirement • Prior experience in accounting technology, fintech, ERP, or practice management software is a meaningful differentiator

🏖️ Benefícios

• Adventure travel stipend - you receive a $1,000 travel reimbursement on your work anniversary each year. We encourage our team to recharge and explore the world beyond their home office walls. • Remote - work-from-anywhere culture • Flexible PTO • World Class health benefits - we believe in fostering flourishing teams by providing benefits that go beyond the usual standards - Health, vision, dental, HSA/FSA, and mental health support. • Stock options - every Full Time Employee has ownership in Aiwyn's future and success. • 401(k) matching