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Client Platform Engineer

Vaga não está no LinkedIn

🕒 Setembro 22

🐊 Florida, Illinois, +2 estados a mais – Remoto

infoinfo

💵 $95.000 - $165.000 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

🏗️ Engenheiro de Plataforma

🗣️🇺🇸🇬🇧 Inglês obrigatório

DNS

Jamf

MacOS

TCP/IP

De onde vem esta vaga

Publicada na página de carreiras da Alectrona, não em um site de vagas

Vista pela primeira vez pelo Remote Rocketship Setembro 22

Ainda aberta no site da Alectrona. Verificada 4 horas atrás.

Logo of Alectrona

Alectrona

11 - 50 funcionários

💼 Consultoria

📦 Logística

📣 Marketing

Consulting • Logistics • Marketing

Alectrona é uma empresa especializada em fornecer serviços gerenciados de TI e consultoria para empresas que utilizam dispositivos Apple. Seu foco é criar ambientes de TI seguros, escaláveis e integrados, que permitam aos funcionários trabalhar de forma eficiente de qualquer lugar. A Alectrona oferece soluções como gerenciamento de infraestrutura, patch management avançado para macOS e serviços personalizados de consultoria e treinamento. A empresa é reconhecida por apoiar negócios em fases críticas de crescimento, garantindo que sua infraestrutura de TI consiga se adaptar rapidamente ao aumento da demanda. A Alectrona trabalha para criar ecossistemas de tecnologia livres de estresse e prioriza a experiência dos funcionários e dos clientes, estabelecendo parcerias com empresas que valorizam a privacidade e a proteção das informações dos consumidores.

Descrição

• Lead professional services engagements for organizations running Apple at scale • Design, deploy, and hand over Apple management platforms, including MDM, identity, patching, security tooling, and integrations • Own services engagements end to end by scoping, planning, running, documenting, and closing projects • Manage personal time and projects with flexibility and autonomy • Troubleshoot escalated issues using packet captures, log analysis, protocol-level MDM debugging, and macOS troubleshooting • Understand and deploy automations, vendor API integrations, custom agents, and deployment tooling • Challenge customers when proposed plans will not survive production and recommend better approaches • Run scoping calls, uncover business drivers, and explain project requirements in plain language • Support small and medium business managed services customers • Provide technical support and guidance, record notes, update documentation, and resolve tickets within SLA targets • Mentor engineers and colleagues • Help shape new products and services based on field experience • Perform responsibilities in alignment with Alectrona’s values, mission, and purpose • Promote a positive, inclusive workplace

🎯 Requisitos

• High mid-level to senior-level role • Deep experience managing Apple devices in varied environments • Solid hands-on expertise in at least two enterprise Apple device management platforms • Ability to quickly learn additional platforms, including Jamf Pro, Microsoft Intune, Omnissa Workspace ONE, Fleet, Iru (formerly Kandji), Addigy, and Mosyle • Understanding of the Apple management stack, including MDM, Declarative Device Management, Automated Device Enrollment, Apple Business, APNs, configuration profiles, TCC and PPPC, FileVault, code signing and notarization, and Platform SSO • Experience migrating fleets between management platforms • Confidence writing and troubleshooting Shell scripts • Familiarity with Git, code review, CI, testing, and packaging • Ability to leverage APIs, webhooks, and automation workflows • Familiarity with TCP/IP, DNS, DHCP, routing, 802.1X, VPN, proxies, and TLS inspection • Experience with Platform SSO, WebAuthn, Entra ID, Okta, Google Workspace, Active Directory, SAML, OIDC, SCIM, Kerberos, and certificate authorities • Knowledge of CIS Benchmarks, NIST 800-53, SOC 2, ISO 27001, endpoint detection tooling, and vulnerability management • Experience delivering paid professional services or consulting to external customers • Experience supporting end users and small businesses in a managed services operation • Ability to explain complex technical work to non-technical audiences • Experience participating in discovery, kickoff, and project scoping calls • Fluent English language proficiency (required) • Four-year degree, or equivalent in experience and knowledge • Ability to obtain relevant certifications quickly; certifications are expected within the first few months if not already held

🏖️ Benefícios

• 401(k) with 6% non-elective company contribution • Group medical insurance (99% paid by Alectrona) • Dental insurance (99% paid by Alectrona) • Vision insurance (99% paid by Alectrona) • Unlimited vacation policy • Fully remote work • Meet in person a few times per year • Conference presentation opportunities

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Desenvolvido por Lior Neu-ner. Adoraria receber seu feedback — entre em contato por DM ou pelo e-mail support@remoterocketship.com
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