Senior Implementation Engineer – MANTL

🕒 Outubro 9

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $96.000 - $120.000 / ano

⏰ Tempo Integral

🟠 Sênior

🛠️ Especialista em Implementação

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Alkami Technology

SiteLinkedInTodas as Vagas

501 - 1000 funcionários

Fundada em 2009

💼 Consultoria

📣 Marketing

🏦 Bancário

💰 $300.000.000 Post-IPO Debt - Alkami Technology em 2025-03

Consulting • Marketing • Banking

A Alkami Technology é uma empresa de software bancário digital que fornece uma Plataforma de Vendas e Serviços Digitais baseada em nuvem para bancos e cooperativas de crédito. Sua plataforma combina integração e abertura de contas (via MANTL), banco digital e soluções de dados e marketing para possibilitar experiências do cliente antecipatórias e baseadas em dados, originação de contas mais rápida, proteção contra fraudes, relatórios de pagamentos e marketing personalizado. A Alkami atende instituições financeiras (clientes de varejo e empresariais) e oferece integrações, ferramentas para desenvolvedores e suporte à implementação para impulsionar o crescimento de depósitos, reduzir o churn e melhorar a eficiência operacional.

Descrição

• Lead complex implementation projects by independently configuring, customizing, and validating Alkami Digital Banking products and third-party integrations across diverse client environments • Analyze and resolve advanced technical implementation issues through root-cause analysis and evaluation of system behaviors • Serve as the primary technical resource for assigned implementation engagements • Collaborate with project managers, engineering teams, vendors, and customer stakeholders • Design and execute implementation validation activities, testing strategies, and troubleshooting • Support complex third-party integrations and coordinate with vendors and internal stakeholders • Recommend implementation solutions aligned with client needs, operational best practices, and platform capabilities • Develop and maintain configuration records, troubleshooting procedures, technical runbooks, and knowledge-sharing materials • Identify implementation process inefficiencies and recommend workflow, tooling, or support improvements • Mentor and provide technical guidance to less experienced implementation engineers • Facilitate technical discussions and translate complex concepts into actionable recommendations • Manage multiple complex implementation priorities across concurrent engagements • Support post-go-live stabilization, escalated issue resolution, and client adoption • Contribute implementation feedback and platform enhancement opportunities to product and engineering teams • Adapt implementation methodologies to unique client environments and evolving business requirements

🎯 Requisitos

• 3–6 years of experience leading software implementations, technical consulting engagements, systems integrations, or complex client onboarding initiatives within SaaS, fintech, banking technology, or related technical environments • Bachelor’s degree in Information Systems, Computer Science, Information Technology, Business Technology, or a related field • Advanced experience configuring and implementing SaaS platforms or digital banking solutions • Proficiency with programming languages such as C#, Java, Python, or JavaScript • Experience with relational databases (MSSQL, Oracle, MySQL, Postgres) • Strong troubleshooting and root-cause analysis skills across integrations, configurations, and platform functionality • Ability to independently manage complex technical implementation projects and priorities • Experience collaborating with cross-functional technical and business stakeholders • Strong understanding of APIs, system integrations, and technical implementation methodologies • Ability to communicate complex technical concepts to technical and non-technical audiences • Experience developing technical documentation, implementation procedures, and operational best practices • Strong analytical, organizational, and problem-solving skills in fast-paced client environments • Candidates must be eligible to work in the US for full-time employment • Preferred: Experience supporting fintech, digital banking, or financial services technology implementations • Preferred: Knowledge of scripting or technical automation concepts • Preferred: Experience working with third-party vendors and external integration partners • Preferred: Familiarity with agile delivery methodologies and software development lifecycle processes • Preferred: Experience mentoring or guiding junior technical team members • Preferred: Experience contributing to process improvement or implementation scalability initiatives

🏖️ Benefícios

• Remote-first environment • Unlimited paid time off • 401(k) with employer match • Diverse and inclusive environment • FUN culture