Regional Manager of Operations

🕒 Outubro 29

🎸 Tennessee – Remoto

🎸 Tennessee – Remote

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

⚙️ Operações

👻 Score fantasma 12%

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Alliance Animal Health

SiteLinkedInTodas as Vagas

51 - 200 funcionários

💼 Consultoria

📣 Marketing

📦 Logística

💰 Private Equity Round em 2022-01

Consulting • Marketing • Logistics

A Alliance Animal Health é uma parceira de negócios com atuação em múltiplas unidades para veterinários em todo os Estados Unidos. A empresa apoia os veterinários na manutenção de suas clínicas independentes, oferecendo recursos essenciais e suporte para a gestão das operações. Essa parceria permite que os veterinários tenham acesso a marketing profissional, expertise em gestão de estoque, maior poder de compra, suporte para recrutamento e recursos financeiros, sem abrir mão de um atendimento personalizado. A Alliance Animal Health valoriza uma cultura de comunicação aberta e colaboração, promovendo a inovação na área veterinária sem comprometer a autonomia médica.

Descrição

• Provide operational oversight and support for multiple specialty, emergency, and urgent care hospitals throughout the Mid-South region • Partner with hospital leadership to improve daily workflows, staffing efficiency, patient access, and overall operational performance • Establish consistent operational expectations while respecting each hospital's unique culture, clinical services, and business needs • Identify operational challenges and implement sustainable solutions with hospital teams • Maintain a strong field presence through regular hospital visits, leadership meetings, and ongoing communication • Own regional financial performance, including revenue growth, EBITDA, labor management, expense control, and profitability • Develop and execute budgets, forecasts, and financial improvement plans • Monitor KPIs including revenue, transactions, average transaction charges, labor costs, staffing productivity, and client experience metrics • Coach and mentor Practice Managers, Hospital Administrators, and department leaders • Establish expectations, accountability, and follow-through across hospital teams • Support leadership development, succession planning, employee engagement, recruiting, retention, performance management, and staffing strategies • Support staffing, scheduling, workflow, financial, and operational needs across emergency, specialty, and urgent care hospitals • Partner with medical leadership to improve veterinarian scheduling, clinical support staffing, patient flow, appointment availability, service utilization, and access to veterinary care • Support hospital teams with extended hours, overnight services, and fluctuating caseloads while respecting clinical decision-making and medical autonomy • Build relationships with Medical Directors, veterinary partners, and hospital leadership teams • Partner with Marketing and hospital teams to strengthen community awareness, referring veterinarian relationships, hospital reputation, client communication, service accessibility, referral growth, and client retention • Partner with the Regional Vice President to execute regional priorities and operational improvement initiatives • Support new hospital integrations, leadership transitions, service expansions, and operational readiness • Collaborate with Finance, Marketing, Human Resources, Talent Acquisition, IT, and other central support teams • Share best practices and help develop operational processes and leadership resources for long-term regional growth • Report to the Regional Vice President, Specialty, Emergency & Urgent Care

🎯 Requisitos

• 5+ years of progressive veterinary hospital operations experience, preferably within emergency, specialty, urgent care, or a combination of these environments • 2+ years of multisite leadership experience or comparable senior-level management experience within a large, complex veterinary hospital • Demonstrated success improving hospital financial performance, operational efficiency, and team engagement • Strong financial acumen, including P&L management, budgeting, labor management, forecasting, and expense control • Experience coaching and developing Practice Managers, Hospital Administrators, or other hospital leaders • Understanding of veterinary hospital staffing models, veterinarian productivity, clinical workflows, and operational performance metrics • Ability to build strong relationships with veterinary professionals, medical leadership, and hospital partners • Excellent communication, problem-solving, organizational, and leadership skills • Ability to manage competing priorities across multiple hospitals and geographic markets • Bachelor's degree in business, healthcare administration, veterinary management, or a related field, or equivalent professional experience • Willingness and ability to travel extensively throughout the assigned region • 7+ years of veterinary hospital leadership experience, particularly within specialty, emergency, or urgent care (even better) • Previous experience as a Regional Manager, Area Manager, Hospital Administrator, Director of Operations, or senior veterinary practice leader (even better) • Experience overseeing multiple hospitals, large multidisciplinary teams, or 24-hour emergency operations (even better) • Experience supporting hospital integrations, new hospital openings, service expansions, or operational turnarounds (even better) • Familiarity with veterinary practice management systems, financial reporting, and performance analytics (even better) • CVPM, MBA, MHA, or similar professional credentials (even better)

🏖️ Benefícios

• Competitive compensation • Performance-based bonus opportunities • Comprehensive benefits • Paid time off • Professional development opportunities • Partnership with veterinary professionals and hospital leaders • Support for hospital autonomy and individual cultures • Leadership development and professional growth opportunities • Collaboration with an experienced Specialty, Emergency & Urgent Care leadership team and central support partners • Opportunities to contribute to new initiatives, hospital development, and organizational growth

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