Account Specialist

Vaga não está no LinkedIn

🕒 Setembro 29, 2025

🐊 Florida – Remoto

🐊 Florida – Remote

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

🦅 Patrocina Visto H1B

Esta empresa já patrocinou vistos H1B no passado.

Candidatar-se

Encontrar Vagas Remotas Similares

Configurar Alerta de Email para Novas Vagas

📊 Verifique sua pontuação de currículo para esta vaga

Melhore suas chances de conseguir uma entrevista verificando sua pontuação de currículo antes de se candidatar.

Enviar Currículo

Alliance CAS

SiteLinkedInTodas as Vagas

11 - 50 funcionários

Fundada em 2006

💼 Consultoria

📦 Logística

🛡️ Seguros

Consulting • Logistics • Insurance

A Alliance CAS é uma agência de cobrança de dívidas especializada em associações comunitárias, como Associações de Proprietários (HOAs), Associações de Proprietários de Imóveis (POAs) e Associações de Condomínios. Eles se associam a administradores de imóveis e membros de conselhos para efetivamente cobrar contas em atraso, enfatizando a transparência, engajamento local e experiências positivas de resolução de dívidas. Com uma alta taxa de sucesso em cobranças sem litígio, a Alliance CAS prioriza o tratamento justo dos proprietários, enquanto fornece acesso em tempo real ao acompanhamento financeiro e relatórios de status para gestores comunitários, garantindo tranquilidade e clareza fiscal.

Descrição

• Manage delinquent homeowner accounts, overseeing the collection efforts to recover unpaid assessments. • Review and update account histories to ensure all relevant information is accurate before engaging with homeowners. • Update systems and document accounts correctly at each stage to ensure files move as quickly as possible to resolution. • Engage homeowners via various method of communications, including phone, email, or written correspondence, to discuss account status and review payment options. • Provide clear, concise, and timely information regarding outstanding balances, payment deadlines, fees, or penalties. • Handle inquiries and disputes from homeowners in a professional, empathetic, and solutions-focused manner. • Work with homeowners to develop mutually agreeable payment plans, including installment arrangements, or lump-sum settlements. • Maintain accurate, detailed records of all interactions, payment arrangements, and dispute resolutions. • Ensure all collection activities comply with applicable federal and state regulations, including the Fair Debt Collection Practices Act (FDCPA) and HOA assessment collection laws. • Collaborate with other departments, as needed, to facilitate smooth and efficient collections processes. • Participate in team meetings to review best practices, provide feedback, and contribute to continuous process improvements.

🎯 Requisitos

• Bachelor’s degree in office administration, business, or a related field preferred • Previous experience in collections, customer service, or a related field is required • Experience with property management and community associations is a plus • Demonstrated organizational skills and the ability to handle multiple priorities • Exceptional communication and negotiation skills, both written and verbal • Keen attention to detail • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and office equipment • Customer-service oriented with a problem-solving mindset • Capable of handling difficult conversations with tact and empathy • Experienced in using collections software and other relevant computer applications • Knowledgeable about relevant laws and regulations, including the Fair Debt Collection Practices Act (FDCPA) • Able to work independently and as part of a team • Bilingual preferred

🏖️ Benefícios

• Remote – Work from Home