UK Transfer Manager – FTC

🕒 Março 21

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ALPADIA Language Schools

SiteLinkedInTodas as Vagas

51 - 200 funcionários

Fundada em 1996

📚 Educação

👥 B2C

Education • B2C

A ALPADIA Language Schools é uma fornecedora de educação linguística imersiva, oferecendo cursos presenciais e online, acampamentos de idiomas para jovens e adolescentes, e programas de percurso universitário e profissional em diversos destinos na França, Alemanha, Suíça, Reino Unido, Malta e Estados Unidos. A organização opera escolas para adultos, acampamentos para jovens (idades de 8 a 17), preparação para exames, aulas ao vivo online, acomodações e serviços de apoio ao estudante, além de suporte para relocação e carreira para estudar ou trabalhar na Europa. A Alpadia faz parte da Kaplan International Languages e foca em aprendizado vivencial, com turmas pequenas, e serviços internacionais para estudantes.

Descrição

• Ensure the efficient management and smooth running of all Airport/Train Station student transfers • Bear overall responsibility for meeting Alpadia’s ambition of successful student transfers • Manage the performance of the Airport Representative Team • Maintain positive relationships with our transfer providers • Quality control every aspect of transfers • Complete all administrative tasks speedily and professionally • Manage all staff effectively and respectfully, considering their personal development • Lead meetings to drive performance and relay important messages • Lead and assist with the training and induction of staff members • Safeguard and promote the wellbeing of all students in our care • Manage all student/parent/agent queries effectively and respectfully • Communicate effectively with all stakeholders in our camps, head office, transfer providers and customer care teams • Effectively manage and respond to student/parent/agent complaints in a professional and timely manner • Ensure the administration, in terms of weekend departure/arrival data and UM details are well organised and delivered to partners on time • Manage your working relationships professionally and sensitively

🎯 Requisitos

• Management experience in junior education / learning • Experience in working at airports or train station in a similar position • Experience working with juniors • Experience in a role involving organisation /travel/ education • Ability to manage a team of diverse personalities and skills • Professional experience in holiday course centres or similar structure • High sense of responsibility, organisation and initiative • Ability to multitask and overcome stressful situations • Ability to work under pressure, multi-task, prioritise tasks and meet tight deadlines • Ability to form and maintain appropriate relationships and personal boundaries with children and young people • A positive attitude to the use of authority and maintaining discipline • First Degree or similar • A high degree of IT competency - Outlook & MS Office (specifically Excel) • Desirable: Management experience in a summer school environment • Managing multiple departments and teams • Teaching qualification • Excellent English, with an additional European language • Emotional resilience in working with challenging behaviours • Demonstrates an exceptional level of attention to detail • Management degree • Safeguarding and Welfare experience with under 18s

🏖️ Benefícios

• A developing and enriching summer experience • The chance to make long term connections and friends • Meaningful engagement with international students and the chance to give back • A sense of belonging with many returning staff members each year • Development of your social, relationship and leadership skills • Join a booming community of Alpadia staff members who return each year. • Start or continue your professional development (CPD) in a supportive coaching environment • An industry competitive salary • Role training and the opportunity for experiential learning throughout • An unforgettable experience in a dynamic atmosphere • Attractive bonus options for returners and the possibility of career progression