Senior Site Reliability Engineer

🕒 Junho 3

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Amwell

SiteLinkedInTodas as Vagas

501 - 1000 funcionários

💼 Consultoria

🛡️ Seguros

🏥 Saúde

Consulting • Insurance • Healthcare

A Amwell (anteriormente conhecida como American Well) é uma plataforma líder de telessaúde nos Estados Unidos e globalmente, conectando e permitindo que provedores, seguradoras, pacientes e inovadores ofereçam maior acesso a cuidados mais acessíveis e de maior qualidade. A Amwell acredita que a prestação de cuidados digitais transformará a saúde. A empresa oferece uma plataforma única e abrangente para suportar todas as necessidades de telessaúde, desde cuidados urgentes até agudos e pós-agudos, saúde comportamental, bem como gerenciamento de cuidados crônicos e vida saudável. Com mais de uma década de experiência, a Amwell alimenta soluções de telessaúde para mais de 240 sistemas de saúde compostos por 2.000 hospitais e 55 parceiros de planos de saúde com mais de 36.000 empregadores, alcançando mais de 80 milhões de vidas.

Descrição

• Support production systems on platforms such as ESXi, Azure, AWS, and GCP • Utilize configuration management tools for scalable and repeatable systems management including Ansible and Puppet • Design, develop, and maintain automation frameworks, scripts, and operational tooling to improve scalability, reliability, and operational efficiency across infrastructure and platform services. • Configure, maintain, patch, and troubleshoot Linux operating systems with basic knowledge of Windows operating systems • Ensure compliance with security and data handling policies to meet PCI, HIPAA, and other standards • Develop and maintain Infrastructure-as-Code (IaC) solutions using tools such as Terraform, Ansible, and Puppet to support repeatable and standardized deployments. • Collaborate with peers as an accountable and supportive member of Amwell technology teams • Participate in 24/7 call rotation and scheduled maintenance tasks

🎯 Requisitos

• 5 or more years of experience managing Linux based systems, certifications a plus • Strong experience with Infrastructure-as-Code and configuration management technologies including Terraform, Ansible, Puppet, or similar automation frameworks. • Build automation workflows for system provisioning, patch management, monitoring, configuration management, incident response, and operational remediation. • Experience with on-prem and cloud based virtualization platform compute and storage, such as ESXi, Azure, AWS and GCP • Experience with Elasticsearch/Logstash/Kibana analytics engine (ELK Stack) • Experience managing Identity and Authentication solutions including LDAP, Active Directory, and Multi-Factor Authentication • Strong scripting and software development skills using languages such as Python, Bash, or PowerShell, with experience building reusable automation tooling and operational integrations in hybrid cloud and on-premise environments. • Experience developing monitoring, alerting, and self-healing automation solutions. • Solid foundation of TCP/IP networking concepts • Experience supporting large-scale production environments with an automation-first operational mindset.

🏖️ Benefícios

• Flexible Personal Time Off (Vacation time) • 401K match • Competitive healthcare, dental and vision insurance plans • Paid Parental Leave (Maternity and Paternity leave) • Employee Stock Purchase Program • Free access to Amwell’s Telehealth Services, SilverCloud and The Clinic by Cleveland Clinic’s second opinion program • Free Subscription to the Calm App • Tuition Assistance Program • Pet Insurance