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🕒 Abril 24

🏈 Ohio – Remoto

🏈 Ohio – Remote

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Applied Research Solutions

SiteLinkedInTodas as Vagas

501 - 1000 funcionários

Fundada em 2012

🏛️ Governo

🔒 Cibersegurança

Government • Cybersecurity

Applied Research Solutions é uma pequena empresa de serviços profissionais focada em missões, que fornece expertise técnica e de assuntos específicos para o Departamento de Defesa dos EUA e a Comunidade de Inteligência. A empresa oferece capacidades de cibersegurança e guerra da informação, desenvolvimento ágil de software, serviços de nuvem e P&D, e opera em diversos veículos de contratos governamentais (ex. : OASIS+, GSA MAS, Seaport NxG). A ARS enfatiza o rápido dimensionamento para requisitos de segurança nacional, possui certificações CMMI-SVC ML2 e ISO, e faz parcerias com grandes provedores de nuvem para apoiar soluções seguras e orientadas por missões.

Descrição

• Provide operational leadership and coordination across a DoW technology program • Serve as the central point of accountability for day-to-day operations • Oversee help desk operations, supporting the deployment and operation of cloud-hosted applications in Microsoft Azure • Facilitate Change Control Boards and ensure program tools and documentation remain current and accessible • Coordinate across teams and stakeholders to drive tasks, action items, and decisions to resolution • Identify and remove operational blockers, escalating with context and recommended solutions when needed • Maintain clear visibility into program status and communicate proactively to program leadership • Monitor help desk metrics and trends, escalating recurring issues or systemic patterns to program leadership • Support onboarding and oversight of help desk staff, ensuring adherence to security and operational standards • Oversee the deployment and operation of cloud-hosted applications in Microsoft Azure • Coordinate with technical staff to ensure application environments are maintained, monitored, and operating within DoD security and compliance requirements • Facilitate Change Control Board meetings, ensuring proposed changes are reviewed, documented, and approved in accordance with program processes • Maintain CCB records and track the status of approved, pending, and rejected changes • Support preparation of program status updates, reports, and customer-facing deliverables as needed

🎯 Requisitos

• Must be a U.S. citizen • Active Secret security clearance or eligibility to obtain one • Demonstrated experience in an operational leadership or coordination role, preferably in a government or DoD-adjacent environment • Experience facilitating or participating in Change Control Board processes • Proficiency with Jira and Confluence for program tracking and documentation • Familiarity with Microsoft Azure and cloud-hosted application environments • Strong organizational and communication skills with a demonstrated ability to manage multiple competing priorities • Ability to work independently and maintain operational discipline in a fully remote environment • Strongly Preferred: Experience overseeing help desk or IT support operations in a government or cleared environment • Familiarity with DoD security and compliance standards including ATO processes and change management requirements • Familiarity with DevOps pipelines and cloud application deployment processes in Azure • PMP, CAPM, or similar project or program management certification • Experience with Agile or scrum methodologies in a government contracting context.

🏖️ Benefícios

• Industry competitive benefits package • Awards and recognition program • Personalized attention from ARS Senior Managers