Senior Director of Software Quality Assurance

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🕒 Julho 30

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Appspace

SiteLinkedInTodas as Vagas

201 - 500 funcionários

🏢 Corporativo

⚡ Produtividade

☁️ SaaS

💰 Private Equity Round em 2019-12

Enterprise • Productivity • SaaS

A Appspace é uma plataforma de experiência no local de trabalho projetada para melhorar a comunicação e a gestão dentro dos espaços físicos do escritório. Oferece um conjunto abrangente de ferramentas, incluindo sinalização digital, reserva de espaços, aplicativos para funcionários, soluções de intranet e gerenciamento de visitantes, tudo centralizado em uma única plataforma. A Appspace integra-se com ferramentas populares de local de trabalho como Microsoft Teams e Google, permitindo que os usuários gerenciem as comunicações dos funcionários, espaços de escritório e tecnologia do local de trabalho de forma fluida. A plataforma é projetada para melhorar a experiência no escritório conectando pessoas, lugares e espaços, ideal para ambientes de trabalho híbridos e trabalhadores da linha de frente. A Appspace tem como objetivo consolidar pilhas de tecnologia enquanto assegura uma gestão e comunicação fáceis dentro das organizações.

Descrição

• Define and own the enterprise QA strategy and multi-year quality roadmap across Appspace's product suite including: Digital Signage, Space Reservation, Visitor Management, and Intranet, aligning quality investment with business and engineering priorities. • Build, lead, mentor, and scale a globally distributed QA organization spanning manual, automation, and performance testing, working through QA managers and leads across multiple time zones. • Establish the test automation strategy and standards, selecting and governing frameworks (e.g., Playwright, Selenium, Cypress, Appium, REST Assured/Postman) and driving coverage, stability, and maintainability across product domains. • Direct the performance and reliability testing practice, setting load, stress, and scalability standards and defining latency, throughput, and error-budget targets for critical service boundaries. • Own the quality gate strategy within CI/CD pipelines — defining how automated tests are triggered, what constitutes a release blocker, and how quality signals are surfaced to engineering teams and leadership. • Define the quality metrics and reporting framework — defect escape rate, test coverage, automation ROI, release readiness, and trend-based regression detection — and brief executive leadership with clear, actionable quality posture. • Champion a shift-left culture, partnering with product and engineering to embed quality practices, test design, and risk assessment early in the development lifecycle. • Drive the adoption of AI-augmented testing approaches — test generation, self-healing automation, anomaly detection, and result analysis — within the AIDLC framework, including quality practices for AI-assisted and AI-generated code. • Standardize test management, environments, and data strategy across teams (e.g., TestRail, Xray, Zephyr, Jira) to ensure traceability from requirements to results. • Own the QA budget, tooling investments, and vendor relationships, and make build-vs-buy decisions across the quality tooling landscape. • Recruit, develop, and retain top QA talent — setting career frameworks, performance standards, and a culture of continuous improvement across a global team. • Communicate quality strategy, risk assessments, and capability roadmaps to engineering leadership and cross-functional stakeholders, influencing decisions without direct authority.

🎯 Requisitos

• Bachelor’s degree in Computer Science, Software Engineering, or equivalent experience. • 10–15 years of experience in software quality engineering, with a significant track record in senior QA leadership roles managing managers and leads. • Demonstrated experience leading QA teams that span manual, automation, and performance testing across a large-scale, multi-tenant SaaS platform. • Proven ability to build and manage globally distributed QA teams across multiple time zones, including experience with offshore and hybrid delivery models. • Deep, hands-on understanding of the modern test automation ecosystem — Playwright, Selenium, Cypress, Appium, and API testing tools (REST Assured, Postman) — with the judgment to prescribe the right approach for a given context. • Strong command of performance and reliability testing tools and practices (e.g., JMeter, k6, Gatling, Locust) and the ability to define meaningful SLOs, SLAs, and error budgets. • Experience integrating quality gates into CI/CD pipelines (GitHub Actions, Jenkins, GitLab CI, Azure DevOps) with sophisticated pass/fail logic and trend-based regression detection. • Solid understanding of modern software architecture — microservices, event-driven systems, APIs, and cloud-native platforms (GCP, AWS, or Azure) — sufficient to reason about quality and performance risk across the stack. • Experience defining and operationalizing quality metrics and KPIs, and reporting quality posture to executive leadership. • Working proficiency with test management and defect tracking tools (Jira, TestRail, Xray, Zephyr) and BDD practices (Cucumber, Gherkin). • Hands-on familiarity with SQL, containerization (Docker/Kubernetes), and scripting in Python and/or JavaScript/TypeScript to stay credible with engineering teams. • Practical experience applying Generative AI tools (e.g., Claude, Cursor, GitHub Copilot) to accelerate test design, automation authoring, or result analysis. • Excellent written and verbal communication skills — able to produce clear strategy documents and executive-facing quality narratives. • Proven ability to lead technical discussions, drive alignment across engineering teams, and influence design decisions without direct authority. • Ability to operate effectively in a globally distributed team environment across time zones.

🏖️ Benefícios

• Health insurance • 401(k) plan • Paid parental leave • Generous PTO • Flexible work schedules • Remote work opportunities • Paid company holidays • Appspace Quiet Fridays (No non-essential internal meetings scheduled) • A casual dress work environment