Head of Patient Experience – Strategy

🕒 4 dias atrás

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $228.000 - $313.500 / ano

⏰ Tempo Integral

🔴 Especialista

🦅 Patrocina Visto H1B

Esta empresa já patrocinou vistos H1B no passado.

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argenx

SiteLinkedInTodas as Vagas

1001 - 5000 funcionários

Fundada em 2008

🏥 Saúde

💼 Consultoria

🧬 Biotecnologia

Healthcare • Consulting • Biotechnology

A argenx é uma empresa de biotecnologia comprometida em melhorar a vida dos pacientes por meio de inovação em imunologia. A empresa concentra-se no desenvolvimento de terapias inovadoras baseadas em anticorpos para tratar doenças autoimunes graves. Adotando uma abordagem colaborativa com cientistas pioneiros e parceiros acadêmicos, a argenx acelera a descoberta de anticorpos terapêuticos que têm como alvo vias específicas das doenças. Os produtos proprietários da empresa, como o efgartigimod, têm como objetivo tratar doenças em que os anticorpos IgG são patogênicos. A argenx enfatiza a inovação, a ciência da colaboração e abordagens centradas no paciente em sua missão de oferecer soluções médicas transformadoras.

Descrição

• Lead and evolve STEP, the Global Patient Experience Community • Build a capability that brings structure to patient experience across argenx and translates patient insight into meaningful action • Bring together expertise across functions, geographies, and lifecycle stages to align shared priorities and drive action • Create governance, focus, and ways of working for STEP • Define and champion a vision for patient experience that positions patients as partners in innovation, decision-making, and impact • Build strategies, capabilities, and approaches that integrate patient perspectives into how argenx operates and grows • Identify opportunities for patient insight to influence decisions, experiences, and outcomes across the lifecycle • Connect insights across teams and geographies and translate them into action and meaningful change • Partner with Corporate Affairs leaders on stakeholder experience • Build a consistent approach to capturing, synthesizing, and activating patient insights • Integrate patient perspectives into development, clinical operations, commercial strategy, and corporate affairs decisions • Create forums, tools, and mechanisms that make patient insight accessible and actionable • Define measures of patient influence and impact • Shape global patient engagement grounded in trust, transparency, and long-term partnership • Build relationships with patient leaders, advocacy organizations, and rare disease communities worldwide • Partner with Policy and Government Relations on initiatives supporting broader system change • Strengthen patient perspectives in study design, recruitment, enrollment, and clinical trial experience • Improve enrollment and reduce barriers to participation through scalable approaches • Inform argenx communications, stakeholder engagement, and reputation-building efforts • Establish measures demonstrating patient experience impact on decisions, outcomes, and ways of working • Build accountability for patient-centered outcomes across STEP priorities and initiatives

🎯 Requisitos

• 15+ years of experience in patient experience, patient engagement, patient advocacy, healthcare strategy, medical affairs, clinical development, corporate affairs, or related disciplines • Deep understanding of the biotech industry and the patient journey, ideally with experience in rare disease or other complex healthcare environments • Demonstrated success defining and leading global patient experience or patient engagement strategies across functions, geographies, and stages of the product lifecycle • Proven ability to translate patient perspectives and insights into meaningful business, development, clinical, commercial, and organizational decisions • Experience building and leading cross-functional communities, governance models, or enterprise-wide capabilities that turn strategy into measurable action • Established credibility and experience partnering with patient leaders, advocacy organizations, and patient communities to build trusted, transparent, and long-term relationships • Strong understanding of patient-centered drug development, including opportunities to influence study design, recruitment, enrollment, and the clinical trial experience • Experience partnering with senior leaders and serving as a strategic advisor on patient experience, stakeholder engagement, and organizational priorities • Demonstrated ability to influence across teams without direct authority, align diverse stakeholders, and create momentum around shared priorities • Exceptional communication, facilitation, relationship-building, and storytelling skills • Ability to thrive in a fast-paced, global, and evolving environment with a builder mindset, strong judgment, and bias for action

🏖️ Benefícios

• Short-term and long-term incentive programs • Comprehensive benefits package • Retirement savings plans • Health benefits • Equal consideration for employment without discrimination • Reasonable accommodation in completing the application, interviewing, or participating in the candidate selection process