Informatics Analyst

🕒 Maio 2

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Array Behavioral Care

SiteLinkedInTodas as Vagas

501 - 1000 funcionários

Fundada em 1999

🤝 B2B

👥 B2C

🧘 Bem-estar

B2B • B2C • Wellness

Array Behavioral Care é uma prática líder em psiquiatria e terapia virtual que fornece serviços integrados de saúde comportamental ao longo do contínuo de cuidados. A empresa oferece atendimento em saúde mental baseado em telemedicina para indivíduos e faz parceria com hospitais, clínicas, pagadores e sistemas de saúde para expandir o acesso, melhorar os resultados e reduzir custos. Acreditada pela The Joint Commission com mais de 25 anos de experiência, a Array oferece clínicos virtuais, serviços em casa e programas de parceria para organizações, aceitando planos de saúde.

Descrição

• Provide ongoing application support to clinical and operational staff, troubleshooting issues and ensuring users have the necessary resources to provide optimal care to Array’s patients. • Act as a liaison between IT and clinical/business teams to manage expectations and resolve issues. • Work with team members to improve usability and adoption of Epic features, ensuring system stability. • Conduct thorough testing of system configurations to ensure expected functionality, data integrity, and user satisfaction. • Identify opportunities to enhance Epic functionality, promoting continuous improvement aligned with clinical and operational objectives. • Provision and configure internal and external Epic users as needed. • Stay up to date with Epic advancements and industry best practices in clinical informatics and EHR optimization. • Coordinate with training teams to develop and deliver comprehensive end-user training on Epic workflows and features. • Collaborate with clinical and operational stakeholders to gather and interpret business and clinical requirements. • Design and refine Epic workflows to improve clinical and operational efficiencies, ensuring alignment with organizational objectives. • Configure Epic modules to support effective implementation and maximize system

🎯 Requisitos

• A bachelor’s degree in health informatics, Computer Science, Information Systems, or related field required. • Minimum of 2 years of experience in healthcare IT, with a focus on EHR implementation, support, and/or workflow optimization. • Proven proficiency in Epic Ambulatory required. Epic Ambulatory certification strongly preferred. • Experience in configuring or supporting any of these Epic areas helpful and preferred: Urgent Care, MyChart, Provider Finder, Epic Care Link, and/or hands-on Epic Video configuration. • Proven experience in supporting and implementing Epic workflows. • Knowledge of Epic functionality, customization options, and configuration processes. • Experience collaborating with multidisciplinary teams in a healthcare informatics setting.

🏖️ Benefícios

• Medical, dental, and vision insurance • Employer paid life & long-term disability insurance • Additional voluntary benefits include short-term disability, voluntary employee, spousal and child life insurance, accident, critical illness, hospital, or confinement insurance • Flexible spending accounts (FSA) and health savings account (HSA) contributions • 15 days of accrued PTO annually, plus 8 paid holidays and 3 floating holidays • 401k