Senior Total Loss Specialist

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🕒 Junho 25

🗣️🇺🇸🇬🇧 Inglês obrigatório

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Logo of Aspire General Insurance

Aspire General Insurance

1001 - 5000 funcionários

Fundada em 2013

🛡️ Seguros

💸 Finanças

☁️ SaaS

🔥 Investimento no último ano

💰 Debt financing em 2025-09

Insurance • Finance • SaaS

A Aspire General Insurance é uma seguradora de automóveis sediada nos EUA que se especializa em apólices pessoais de automóveis econômicas, tanto padrão quanto não-padrão. A empresa oferece serviços com foco digital — incluindo portais para produtores e segurados, cotação, endossos, pagamentos e gerenciamento de sinistros — e faz parcerias com produtores e agências de seguros para distribuir cobertura. A Aspire enfatiza velocidade, flexibilidade e suporte ao cliente confiável (incluindo serviço em espanhol) através de uma plataforma moderna e fluxos de trabalho otimizados.

Descrição

• Be able to answer questions from customers concerning the claim handling process and insurance coverage • Handle all aspects of resolving total loss claims for both carrier retained salvage vehicles and owner retained salvage vehicles in a cost effective manner • Using various resources, determine accurate total loss vehicle valuations • Provide customer service to insured parties, third party claimants and lienholders with regards to total loss and salvage • Be able to fully understand and explain the total loss process to customers and the value of their total loss vehicles • Negotiate total loss settlements with customers • Comply with state Department of Motor Vehicle laws pertaining to the settlement of total loss vehicles (owner retained and company retained) • Handle the salvage on total loss vehicles including moving vehicles to storage free locations or salvage vendors as quickly as possible • Send appropriate DMV forms and company required documents, review them upon return • Comply with state and federal laws, Department of Insurance criteria, insurance carrier criteria and follows Aspire General Insurance Company partner’s policies, procedure and work rules • Have regular and predictable punctuality and attendance • Assist claims department by completing special projects • Assist team members on more complicated or complex losses • Works on and/or leads special projects as requested by management • Completes most work with little to no supervision • Other duties as assigned/requested

🎯 Requisitos

• Must have 5+ years of Total Loss experience • Ability to learn and understand insurance industry practices, standards and terminology preferred • Must be able to pass a background check • Related insurance industry experience a plus • Bilingual a plus • Proficient use of Word, Excel, Outlook, Web-based systems, and type 35+ wpm • Must have a disciplined approach to all job-related activities • Must have a solid foundation of personal organization, sound decision making and analytical skills, strong interpersonal and customer service skills.

🏖️ Benefícios

• Medical • Dental • Vision • PTO • 401k • Company Observed Holidays

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