Collaboration Practice Director

🕒 Julho 27

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Aspire Technology Partners

SiteLinkedInTodas as Vagas

201 - 500 funcionários

Fundada em 2004

🔒 Cibersegurança

🏢 Corporativo

💼 Consultoria

Cybersecurity • Enterprise • Consulting

A Aspire Technology Partners é uma empresa de serviços e soluções de tecnologia que atua como um parceiro estratégico de TI para organizações, oferecendo design, implementação e operações gerenciadas de infraestrutura digital de ponta a ponta. A Aspire oferece colaboração e comunicações unificadas, interoperabilidade de plataformas audiovisuais, redes empresariais e sem fio, serviços de data center e nuvem, arquitetura de Internet das Coisas e um amplo portfólio de serviços gerenciados. Segurança é uma oferta principal—Aspire entrega arquitetura de cibersegurança, consultoria de segurança, resposta a incidentes, detecção e resposta gerenciada (MDR) e XDR Gerenciado. A empresa atende vários mercados, incluindo educação, energia e utilidades, serviços financeiros, saúde, serviços legais e profissionais, manufatura, setor público e varejo, e enfatiza o sucesso do cliente, serviços ao longo do ciclo de vida e transformação dos negócios.

Descrição

• Serve as Aspire's senior technical advisor for strategic Collaboration opportunities. • Lead customer discovery workshops to identify business objectives, operational challenges, and technical requirements. • Develop solution architectures that align customer goals with industry best practices and Aspire standards. • Present technical recommendations to audiences ranging from engineers to executive leadership. • Support proposal development, Statements of Work, technical responses, and solution documentation. • Provide technical guidance throughout implementation to ensure solutions are delivered as designed and customer expectations are achieved. • Partner with Sales to identify, qualify, and develop Collaboration opportunities. • Provide technical leadership during customer meetings, demonstrations, workshops, and executive presentations. • Support solution positioning, competitive differentiation, and pricing discussions for complex opportunities. • Serve as the technical owner for Aspire's Collaboration Practice, ensuring the continued evolution of technical standards, competencies, and overall solution quality. • Develop and maintain solution standards, reference architectures, design methodologies, and best practices. • Evaluate emerging technologies, manufacturers, and service offerings to strengthen Aspire's Collaboration portfolio. • Identify opportunities to create repeatable solution offerings and improve consistency, scalability, and operational efficiency. • Drive continuous improvement through enhanced processes, documentation, and technical knowledge sharing. • Maintain productive relationships with strategic technology partners through regular engagement, roadmap reviews, technical briefings, and joint customer initiatives. • Collaborate with Engineering and Service Delivery to ensure successful deployment and transition of Collaboration solutions. • Serve as a senior escalation resource for complex technical challenges and architecture reviews. • Mentor engineers, architects, and sales teams through coaching, knowledge sharing, and technical leadership. • Partner across cross-functional teams to improve customer satisfaction and strengthen Aspire's position as a trusted technology advisor.

🎯 Requisitos

• Bachelor's degree in Information Technology, Engineering, Business, or a related field (or equivalent experience). • 10+ years designing, implementing, and supporting enterprise Collaboration solutions. • Extensive customer-facing consulting and solution architecture experience. • Experience supporting enterprise sales engagements from discovery through solution design. • Strong understanding of enterprise collaboration, calling, contact center, and related networking technologies. • Proven ability to develop trusted relationships with customers, partners, and internal stakeholders. • Cisco Collaboration certifications (CCNP Collaboration, CCIE Collaboration, or equivalent). • Microsoft Teams and/or Zoom certifications. • Experience developing technical standards, solution portfolios, or practice capabilities. • Experience mentoring technical teams. • Experience within a value-added reseller (VAR) or systems integrator. • Experience supporting managed services and lifecycle offerings.