Hardware Support Technician I

🕒 Abril 23

🏄 California – Remoto

🏄 California – Remote

💵 $39.976 - $63.120 / ano

⏰ Tempo Integral

🟢 Júnior

📞 Engenheiro de Suporte

🚫👨‍🎓 Sem graduação necessária

🦅 Patrocina Visto H1B

Esta empresa já patrocinou vistos H1B no passado.

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Astreya

SiteLinkedInTodas as Vagas

1001 - 5000 funcionários

Fundada em 2001

🔒 Cibersegurança

🏢 Corporativo

☁️ SaaS

Cybersecurity • Enterprise • SaaS

Astreya é uma provedora global líder de serviços gerenciados de TI e soluções de tecnologia, reconhecida por sua abordagem inovadora em engenharia digital e logística de TI. A empresa concentra-se em capacitar os negócios a se destacarem no dinâmico cenário digital atual, maximizando a produtividade e fomentando a inovação. A Astreya oferece um portfólio de serviços que inclui Data Center & Network Management, Digital Workplace Services, Next-Gen Digital Engineering e Cybersecurity Services. Com compromisso com a excelência e foco em frameworks operacionais, a Astreya busca transformar a tecnologia em um valioso ativo estratégico para organizações no mundo todo.

Descrição

• Responsible for the installation, maintenance, and repair of computer systems. • Examine the systems to validate correct operations and identify errors. • Assists with day-to-day technical support to employees for network infrastructure and internal systems software and hardware. • Installs, configures and troubleshoots desktop systems, workstations, servers and network issues in a diverse environment. • Helps with maintaining passwords, data integrity and file system security for the desktop environment. • Communicates highly technical information to both technical and nontechnical personnel. • Helps recommend hardware and software solutions, including new acquisitions and upgrades. • May participate in development of information technology and infrastructure projects. • May help to conduct training programs designed to educate an organization’s computer users about basic and specialized applications.

🎯 Requisitos

• High school diploma or general education degree (GED) and 0 to 2 years’ related experience and/or training; or equivalent combination of education and experience • Builds stable working relationships internally • Follows standard practice and procedures when analyzing situations or data • IT savvy with an interest in new technologies • Familiarity with IT inventory environment • Comfortable with following technical instructions to flash drives, image devices and re-write hardware IDs • Strong work ethic • Excellent communicator in both written and verbal English • Ability to work in a team, but with minimal supervision • Able to excel in a fast paced work environment. • Ability to learn new things and adapt to a changing environment quickly • Understanding of business operations • Able to excel in a technical environment.

🏖️ Benefícios

• Medical provided through UHC (PPO, HSA, Surest options) / Medical provided through Kaiser (HMO option only) for California employees only • Dental provided through UHC Nationwide • Vision provided by UHC • Flexible Spending Account for Health & Dependent Care • Pre-Tax Account for Commuter Benefit/Parking & Transit (location-specific) • Continuing Education and Professional Development via various integrated platforms, e.g. Udemy and Coursera • Corporate Wellness Program provided by Goomi Group • Employee Assistance Program • Wellness Days • 401k Plan • Basic and Supplemental Life Insurance • Short Term & Long Term Disability • Critical Illness, Critical Hospital, and Voluntary Accident Insurance • Tuition Reimbursement (available 6 months after start date, capped) • Paid Time Off (accrued and prorated, maximum of 120 hours annually) • Paid Holidays • Any other statutory leaves, paid time, or other ancillary benefits required under state and federal law