Account Manager

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Atilus

SiteLinkedInTodas as Vagas

1 - 10 funcionários

Fundada em 2005

🤝 B2B

📱 Mídia

B2B • Media

A Atilus é uma agência de marketing digital de propriedade de veteranos, localizada em Fort Myers, Flórida, que oferece serviços de design e desenvolvimento web, SEO, publicidade PPC, hospedagem e manutenção, e serviços de marketing digital gerenciado para ajudar empresas a aumentar leads e visibilidade online. Fundada em 2005, a Atilus trabalha com clientes de diversos setores (marítimo/náutico, construção, saúde & bem-estar, serviços residenciais, ONG, imóveis, turismo), oferecendo sites responsivos, SEO orientado por conteúdo e citações, campanhas de publicidade paga, gestão de reputação, marketing por e-mail e em mídias sociais, conformidade com ADA e suporte contínuo.

Descrição

• Manage client accounts and serve as their dedicated advocate and strategic advisor • Onboard new clients, including conducting kickoff meetings and organizing client materials • Build and maintain strong client relationships through timely communication • Address client inquiries and requests • Manage accounts to ensure services stay within budget while meeting client needs • Drive client satisfaction and retention through exceptional service • Meet regularly with team members to discuss progress • Hold monthly and quarterly performance review meetings with clients • Identify upsell and renewal opportunities and communicate with the sales team • Anticipate client needs and proactively propose solutions

🎯 Requisitos

• Strong communication and interpersonal skills • Excellent note-taking abilities and organizational skills • Ability to explain complex technical concepts in client-friendly language • Excellent multitasking and deadline management abilities • Comfortable with phone calls and virtual meetings (Microsoft Teams, etc.) • Proficient with Microsoft Office products (Outlook, Word, Excel, etc.) • Understanding of web design and digital marketing concepts (a plus, but not required) • Proficiency with CRM software • Quick learner who can adapt to a fast-paced environment • Ability to respond to feedback and criticism positively • Must be a team player who collaborates effectively while also being capable of working independently • Experience in Digital Marketing is not necessary but a plus.

🏖️ Benefícios

• Unlimited PTO • Flexible work arrangements (remote, in-office, or hybrid) • Competitive salary • Collaborative team culture • Ongoing training and growth opportunities • Work on exciting projects across multiple industries • Laid-back work environment and positive company culture