Staging Center Manager

🕒 Agosto 12

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $64.366 - $115.000 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

👔 Gerente

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Atos

SiteLinkedInTodas as Vagas

10.000+ funcionários

💼 Consultoria

🏥 Saúde

📦 Logística

Consulting • Healthcare • Logistics

A Atos é líder global em transformação digital, oferecendo um portfólio de serviços e soluções em cloud e infraestrutura, Digital Workplace e serviços de tecnologia. A empresa se concentra em ajudar clientes a aprimorar suas capacidades digitais por meio de tecnologia inovadora e serviços de consultoria, com ênfase em sustentabilidade e responsabilidade social. A Atos também é conhecida por seu papel em grandes eventos, fornecendo suporte de TI e elevando a experiência de milhões de usuários no mundo todo, incluindo parcerias com organizações como a UEFA e serviços sob medida para o setor de saúde.

Descrição

• Direct and oversee daily staging center operations • Develop and implement processes for receiving, staging, configuring, testing, shipping, and returning technology assets • Ensure timely execution of deployment schedules and project deliverables • Monitor operational performance, resource utilization, and SLAs • Evaluate and improve operational workflows and efficiencies • Lead, coach, and develop staging center personnel • Assign workloads and establish priorities • Conduct performance discussions, training, and career development activities • Support recruiting, interviewing, onboarding, and workforce planning • Maintain hardware inventory accuracy, asset tracking, inventory controls, audits, and lifecycle management • Oversee device imaging, configuration, testing, and deployment readiness • Establish quality control measures and monitor quality metrics and customer satisfaction • Manage shipping, receiving, warehousing, and reverse logistics operations • Coordinate with vendors, suppliers, and transportation providers • Manage operational budgets, equipment purchases, and resource planning • Track operational metrics, provide performance reporting, and identify cost-reduction opportunities • Serve as a primary escalation point for operational issues • Partner with project managers, field services teams, and customer stakeholders • Communicate project status, risks, and operational performance • Ensure adherence to company policies, security standards, contractual requirements, and workplace safety procedures • Support audits and compliance reviews • Occasionally travel to customer locations, implementation activities, or operational reviews

🎯 Requisitos

• Bachelor's degree in Information Technology, Operations Management, Supply Chain Management, or related field preferred • Equivalent combination of education and relevant experience may be considered • 5+ years of experience in IT operations, deployment services, logistics, inventory management, or technical service delivery • 2+ years of leadership or supervisory experience • Experience managing technology deployment, asset management, or staging center operations • Experience leading teams in a fast-paced operational environment • Microsoft Windows operating systems and endpoint deployment processes • Microsoft 365 applications and collaboration tools • Asset lifecycle management and inventory control systems • Service management platforms such as ServiceNow • Endpoint management tools including Intune, Autopilot, SCCM, or equivalent platforms • Reporting and data analysis using Excel and operational dashboards • Ability to work within a warehouse and staging environment • Ability to occasionally lift and move equipment up to 50 pounds • Ability to stand, walk, and inspect operations throughout the workday • Occasional travel may be required • Preferred: CompTIA A+, Network+, CCNA, ITIL Foundation, PMP or equivalent project management experience, Lean, Six Sigma, or process improvement certification

🏖️ Benefícios

• Medical insurance • Dental insurance • Vision insurance • Flexible Spending Accounts (FSAs) • Health Savings Account (HSA) • Supplemental Insurance • Telehealth • Employee Assistance Program (EAP) • 401(k) Retirement Plan • Legal Insurance • Pet Insurance • Wellness and discount programs • Diversity and inclusion commitment • Fair work environment