Account Specialist

🕒 Julho 7

🏈 Ohio – Remoto

🏈 Ohio – Remote

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

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Axalta

SiteLinkedInTodas as Vagas

10.000+ funcionários

Fundada em 1870

🏭 Manufatura

🚘 Automotivo

Manufacturing • Automotive • Industry

Axalta é uma líder global na indústria de revestimentos, com mais de 150 anos de experiência no desenvolvimento de soluções de superfície inovadoras para um futuro melhor e sustentável. A empresa se especializa na produção de uma variedade de produtos de revestimento, incluindo soluções líquidas, em pó e eletroforéticas para diversas indústrias. A Axalta atende a mercados como repintura automotiva e OEMs, fornecendo produtos de repintura para oficinas de carroceria e revestimentos avançados para veículos leves e comerciais. Além das soluções de mobilidade, os revestimentos de desempenho da Axalta são usados em aplicações industriais, como oleodutos e gasodutos, vagões ferroviários e equipamentos agrícolas. A Axalta tem como objetivo transformar a indústria por meio da inovação contínua, oferecendo produtos de alto desempenho que aprimoram a beleza e protegem superfícies em todo o mundo.

Descrição

• Acts as primary point of contact for identified customers and builds strong, collaborative relationships • Understands key elements of the business agreement with each customer • Develops and executes account plans capturing the product, color and services needs of the customer • Understands and accurately communicates the values and benefits of Axalta product, color, and services • Understands and engages the appropriate resources to meet the unique needs of each customer • Maintains an organized communication approach with a regular customer call schedule and clearly documents customer interactions in SalesForce (SFDC) • Follows-up on issues in a timely manner and identifies and advises on process improvements to alleviate roadblocks facing the customer • Effectively prioritize tasks and contributes to regional team’s expected results for revenue, profitability, customer retention, and distributor management with a high sense of urgency • Provides support on standard operating procedures (SOP’s) and ensures customer is aware of education and support available through Axalta Training Classes and Local Performance Groups • Leads paint conversion efforts and solicits distribution resources to support the customer • Maintains accurate account information and contact data in SalesForce (SFDC) • Utilizes appropriate technological resources (SharePoint, Salesforce, MSOffice, etc.) to further individual productivity and enhance communication with co-workers and customers

🎯 Requisitos

• Bachelor’s degree and/or at least 3-5 years of Automotive Refinish industry experience • Strong knowledge of the collision repair, commercial transportation and industrial business environment as well as distribution fundamentals • Working knowledge Axalta’s core product lines and repair shop business fundamentals • Ability to identify customer needs and responds quickly to effectively resolve problems using a collaborative approach • Self-disciplined and able to perform effectively in unstructured and autonomous conditions • Presents oneself in professional manner throughout all levels of the organization and considers how actions will affect customers • Strong team player and actively seeks opportunities to support territory activities and meet customer needs • Demonstrates effective written and oral communication skills • Competent computer skills, proficient with MS Office (Word, Excel, PowerPoint) • Must be willing and able to travel up to 50% of the time • Valid Driver’s License required

🏖️ Benefícios

• Health insurance • Retirement plans • Paid time off • Flexible work arrangements • Professional development