Technical Service Specialist

🕒 Julho 21

🏈 Alabama – Remoto

🏈 Alabama – Remote

⏰ Tempo Integral

🟢 Júnior

🟡 Pleno

🚫👨‍🎓 Sem graduação necessária

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Axalta

SiteLinkedInTodas as Vagas

10.000+ funcionários

Fundada em 1870

🏭 Manufatura

🚘 Automotivo

Manufacturing • Automotive • Industry

Axalta é uma líder global na indústria de revestimentos, com mais de 150 anos de experiência no desenvolvimento de soluções de superfície inovadoras para um futuro melhor e sustentável. A empresa se especializa na produção de uma variedade de produtos de revestimento, incluindo soluções líquidas, em pó e eletroforéticas para diversas indústrias. A Axalta atende a mercados como repintura automotiva e OEMs, fornecendo produtos de repintura para oficinas de carroceria e revestimentos avançados para veículos leves e comerciais. Além das soluções de mobilidade, os revestimentos de desempenho da Axalta são usados em aplicações industriais, como oleodutos e gasodutos, vagões ferroviários e equipamentos agrícolas. A Axalta tem como objetivo transformar a indústria por meio da inovação contínua, oferecendo produtos de alto desempenho que aprimoram a beleza e protegem superfícies em todo o mundo.

Descrição

• Provide in-house technical direction and assistance to customers regarding the use of product lines and basic application methods • Serve as an expert in a single technology or have a working knowledge of multiple technologies that may support multiple sites • Provide intermediate technical direction and assistance to customers regarding the use of product lines and facilitates account management in coordination with Sales Team • Respond to complex questions and concerns from customers regarding product lines and general performance requirements • Serve as an operational advisor to customers by applying general quality tools and analytical concepts to assist with improving product quality, efficiency and line design • Assume liaison with sales by interacting with line management & personnel and developing a complete understanding of needs & operations and providing recommendations • Work closely with Axalta Technical and Manufacturing Teams to maintain product quality • Conduct, at a minimum, monthly line audits (more frequent as required) and report findings back to sales and the customer • Prepare accurate and timely Technical Service reports, typically weekly but more frequently as required • Help customer manage inventory on - hand, including proper inventory rotation (FIFO) and order placement • If necessary, lead Axalta managed inventory program and mutual standard program which may require conducting at a minimum, monthly inventory counts with customer • Follow all Axalta and customer safety regulations.

🎯 Requisitos

• High School graduate or equivalent • Minimum 2 years in coatings production finishing lines or color matching and development • Demonstrated industry and product applications experience • Primary kitchen cabinet segment experience is beneficial • Understanding of multiple application methods and equipment types in industry • Expertise in color perception to tint materials and products effectively while being involved directly with color critical projects • Strong on-line color matching capability; proficient with color computer & dispensing equipment • Organizational and time management skills with ability to prioritize and assign work • Possess excellent communication skills, both written and verbal with demonstrated ability to communicate across all levels of the organization • Strong customer service aptitude and teamwork skills • Proficiency with MS Office • Courses in LSS is helpful.

🏖️ Benefícios

• Health insurance • 401(k) retirement plan • Paid time off • Flexible work hours • Professional development opportunities