OSS Engineer

🕒 Setembro 9

🏄 California – Remoto

🏄 California – Remote

💵 $90.000 - $150.000 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

👷🏻‍♀️ Engenheiro

👻 Score fantasma 21%

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AXON Networks

SiteLinkedInTodas as Vagas

201 - 500 funcionários

Fundada em 2021

💼 Consultoria

📦 Logística

📣 Marketing

Consulting • Logistics • Marketing

A AXON Networks é uma empresa de tecnologia focada no desenvolvimento de soluções inovadoras em redes. Especializa-se em fornecer opções avançadas de conectividade e sistemas de gerenciamento de dados adaptados para diversas indústrias, aprimorando a comunicação e a eficiência operacional.

Descrição

• Design, develop, test, deploy, and maintain internal web applications, APIs, command-line tools, and services for fault, performance, configuration, inventory, and service-assurance use cases • Build capabilities around service-provider tenants, cloud services, CPE inventory, topology and dependencies, device reachability, firmware versions, alarms, incidents, and customer impact • Apply modular design, code review, automated tests, version control, CI/CD, release notes, rollback, telemetry, and lifecycle ownership • Assess whether to build, buy, or integrate capabilities and integrate commercial and open-source OSS components • Create role-based dashboards for executives, the NOC, Support, and service owners • Correlate metrics, logs, traces, events, tickets, changes, customer/tenant data, and device telemetry • Automate alert enrichment, deduplication, correlation, ticket creation, routing, escalation, stakeholder notification, evidence collection, and operational reporting • Integrate with cloud APIs, Kubernetes, observability platforms, ITSM systems, collaboration channels, CI/CD systems, databases, messaging platforms, and customer-facing operational systems • Support onboarding, provisioning, inventory, telemetry, command execution, and firmware operations across managed CPE fleets • Develop analytics for repeat incidents, chronic customers or device cohorts, change-related failures, capacity trends, knowledge gaps, and automation opportunities • Prototype anomaly detection, correlation, and assisted-diagnosis approaches while preserving explainability and human control • Operate internal OSS capabilities as production systems with availability targets, monitoring, alerting, capacity planning, backup, recovery, and dependency documentation • Implement authentication, RBAC, least privilege, secrets management, certificate handling, audit logging, secure coding, and vulnerability remediation • Create runbooks, user guidance, support models, and ownership records; train NOC and Support users • Provide escalation support for critical tool failures and automation defects, including occasional approved maintenance or incident work outside normal hours • Report to the Network Operations Manager and partner with cloud, DevOps, firmware, QA, Database Engineering, Product, and Security teams

🎯 Requisitos

• 5+ years of experience in OSS engineering, network automation, NOC tooling, software engineering for operations, or a closely related role • Experience building OSS capabilities for service providers, broadband operators, managed-network providers, or telecom equipment/software vendors • Demonstrated experience with telecom Operations Support Systems, including fault, performance, configuration, inventory, topology, service assurance, or network/service orchestration • Strong programming skills in Python, Go, Java, TypeScript/JavaScript, or a comparable language • Experience delivering maintainable production applications, services, or automation frameworks • Experience building APIs, event-driven integrations, data pipelines, databases, and user-facing operational dashboards • Hands-on experience with Linux, containers, Kubernetes, and a public cloud platform • Experience integrating observability, ITSM, collaboration, and operational platforms using REST APIs, webhooks, message queues, or event streams • Strong understanding of Git, code review, automated testing, CI/CD, release management, and rollback • Working networking knowledge including TCP/IP, DNS, DHCP, TLS, routing, APIs, and systematic troubleshooting across distributed systems • Ability to work directly with NOC, support, and operations engineers; convert ambiguous operational problems into clear requirements; and measure outcomes • Bachelor’s degree in computer science, engineering, or equivalent practical experience • Experience with cloud-managed CPE such as broadband gateways, routers, ONTs, Wi-Fi/mesh systems, or similar edge devices • Familiarity with TR-069/CWMP, TR-369/USP, TR-181 data models, ACS/USP controllers, device telemetry, and remote lifecycle management • Experience with Google Cloud Platform, Kubernetes, Terraform, Helm, and Git-based CI/CD • Experience with Grafana, Prometheus, OpenTelemetry, Elasticsearch, or comparable observability and visualization platforms • Experience with Apache Pulsar, Kafka, or another messaging/streaming platform and relational or NoSQL operational data stores • Experience integrating Jira Service Management or comparable ITSM tooling and collaboration platforms through APIs and webhooks • Familiarity with TM Forum Open APIs, YANG, NETCONF, RESTCONF, gNMI, SNMP, or other telecom/network-management interfaces • Experience with workflow engines, low-code orchestration, or event correlation • Experience applying RBAC, secrets management, certificate handling, audit logging, and data-protection controls • Front-end development or UX experience creating efficient interfaces for operators under time pressure • Must be able to work within North America • Visa sponsorship is not available

🏖️ Benefícios

• Fully remote work within North America • Equal-opportunity and inclusive working environment

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