Concierge Banking Officer

Vaga não está no LinkedIn

🕒 Agosto 18

🍂 Massachusetts – Remoto

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⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

👻 Score fantasma 19%

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🗣️🇺🇸🇬🇧 Inglês obrigatório

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Logo of Patriot Bank, N.A.

Patriot Bank, N.A.

51 - 200 funcionários

Fundada em 1994

🏦 Bancário

💸 Finanças

Banking • Finance

O Patriot Bank, N. A. é uma instituição financeira completa com sede em Stamford, Connecticut. Oferece uma ampla gama de serviços bancários pessoais, empresariais e comerciais, incluindo contas correntes e poupança pessoais, certificados de depósito, empréstimos hipotecários e opções de home equity. Para empresas, disponibiliza contas correntes para pequenas empresas, empréstimos para imóveis comerciais e várias linhas de crédito. O banco está comprometido com o envolvimento comunitário e apoia programas educacionais locais, como a série de palestras de carreira Junior Achievement. Também oferece soluções digitais, como banco online e móvel, garantindo acessibilidade e conveniência para seus clientes.

Descrição

• Serve as a dedicated relationship manager for HNW clients, delivering white-glove, high-touch service across banking needs • Develop and maintain deep client relationships to understand financial goals, preferences, and service expectations • Provide personalized concierge services, including account management, transaction support, travel assistance, and access to exclusive banking privileges • Collaborate with internal departments • Identify opportunities to deepen client relationships and refer clients to appropriate specialists • Ensure compliance with regulatory and internal policies during client interactions and transactions • Resolve client issues and inquiries efficiently while maintaining high service and confidentiality standards • Organize exclusive client events or experiences to build loyalty and engagement • Travel to client offices, prospects, branches, and industry events

🎯 Requisitos

• Bachelor's degree in Finance, Business, or related field (preferred) • 3–5+ years of experience in private, retail, or concierge banking • Proven track record of client relationship management and sales performance • Excellent interpersonal, communication, and problem-solving skills • Strong understanding of financial products and services, including investments, credit, and insurance • Discretion and professionalism in handling sensitive and confidential client information • Clear and effective communication • Collaborative team-player abilities • Detail-driven with a high level of accuracy • Excellent analytical, problem-solving, and critical-thinking skills • Influential communication with cross-functional leadership skills • Change management and program governance expertise • Strong regulatory awareness and risk acumen • Ability to travel to client offices, prospects, branches, and industry events

🏖️ Benefícios

• Personalized concierge services including travel assistance and access to exclusive banking privileges • Exclusive client events or experiences • Reasonable accommodation for individuals with disabilities • Equal Opportunity Employer

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