Call Center Representative – Outbound Appointment Setter

🕒 Maio 20

🌽 Illinois, Kentucky, +3 estados a mais – Remoto

🌽 Illinois – Remote 🐎 Kentucky – Remote 🌶️ New Mexico – Remote 🏈 Ohio – Remote 🤠 Texas – Remote

⏰ Tempo Integral

🟢 Júnior

📞 Representante de Call Center

🚫👨‍🎓 Sem graduação necessária

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Bath & Cabinet Experts

SiteLinkedInTodas as Vagas

51 - 200 funcionários

Fundada em 2019

👥 B2C

🛒 Varejo

B2C • Retail

A Bath & Cabinet Experts é uma empresa regional de reforma residencial de banheiros que atende Indiana, Ohio e Kentucky, especializada em substituições de banheiras e chuveiros, banheiras de fácil acesso e segurança, e conversões para chuveiros acessíveis. Como distribuidora exclusiva da Jacuzzi Bath Remodel na região, a empresa oferece consultas gratuitas em domicílio, instalações profissionais internas (geralmente concluídas em um dia), opções de financiamento e garantia limitada vitalícia. A empresa foca no conforto, acessibilidade e reformas rápidas e completas de banheiros para proprietários de residências, com forte reputação local e avaliações de clientes.

Descrição

• Responsible for engaging with prospective clients with the goal of setting appointments for the sales team • Be a subject matter expert and be able to communicate the value of company products and services to help educate prospective clients • Handle a high volume of inbound/outbound calls and meet performance goals of converting calls to appointments • Follow the designated sales process for appointment setting including confirming full and accurate client information • Ensure all activity and information is accurately logged in CRM • Provide a high level of customer service to ensure each prospective client and potential customer has a positive experience with Bath & Cabinet Experts

🎯 Requisitos

• Prior experience in a multi-product sales environment preferred • Background in home improvement inside sales strongly desired • High School diploma or equivalent required • 1+ year of call center experience required • Experience with Lead Perfection CRM a plus • Must be able to work independently in a fast-paced environment • Excellent phone and communication skills • Be energetic and have a positive attitude • Must be task oriented and driven to meet and exceed goals

🏖️ Benefícios

• Full-time W2 employment with competitive pay and several bonus opportunities • Comprehensive benefits package: Medical, Dental, Vision, Life Insurance, and 401(k) with up to 4% company match • Paid Time Off including paid holidays and your birthday off! • Flexible remote schedule with weekend availability • Ongoing training to grow your skills • Work in a supportive, award-winning company that values people and performance