Regional Service Manager

🕒 Abril 15

⛷️ Utah – Remoto

⛷️ Utah – Remote

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

👔 Gerente

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Battle Motors

SiteLinkedInTodas as Vagas

201 - 500 funcionários

Fundada em 1947

🚗 Transporte

⚡ Energia

💰 Series B em 2022-09

Transport • Energy • Manufacturing

A Battle Motors é uma empresa especializada na fabricação de caminhões pesados, incluindo veículos a diesel, GNV e elétricos, voltados para setores como coleta de resíduos, construção, utilitários e transporte geral de cargas. Eles oferecem soluções completas que incluem opções de financiamento através de parcerias, um departamento de serviço robusto e uma plataforma de software proprietária chamada RevolutionOS™ para maior eficiência operacional. A Battle Motors também enfatiza segurança e compliance, oferecendo suporte e treinamento por meio de iniciativas como a Battle Motors University.

Descrição

• Manage the service operations and performance within a specific region and ensure that the service standards and objectives are met • Oversee the service activities, resources, and policies within the region • Ensure that the dealer technicians and customers receive timely and quality service and support • Supervise, coach, and develop the Technical Service Managers and their teams • Evaluate and improve the service processes and procedures within the region and implement best practices and initiatives • Monitor and report on the service metrics and performance within the region and take corrective actions as needed • Collaborate and communicate with other regions and departments • Support the Director of Service in managing and coordinating the regional service operations • Stay updated on the industry trends, best practices, and customer needs

🎯 Requisitos

• Bachelor's degree in engineering, business, or related field • At least 5 years of experience in service management, preferably in the heavy-duty truck industry • Proven track record of managing and leading a service team within a region • Strong knowledge of service operations, processes, and standards • Excellent communication, presentation, and interpersonal skills • Strategic thinking, problem-solving, and decision-making skills • Customer-oriented, results-driven, and collaborative mindset • Ability to travel frequently and work under pressure

🏖️ Benefícios

• competitive salary • generous benefits package