Account Manager – Branded Promotional Merchandise

🕒 Novembro 21, 2025

🏖️ New Jersey – Remoto

🏖️ New Jersey – Remote

💵 $70.000 - $90.000 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

💰 Gerente de Contas

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BDA, LLC

SiteLinkedInTodas as Vagas

501 - 1000 funcionários

Fundada em 1989

🛒 Varejo

Merchandising • Retail • Marketing

BDA, LLC é uma agência líder em merchandising, especializada na criação de produtos promocionais personalizados e experiências que conectam de forma significativa com os clientes. Com mais de 40 anos de experiência, a empresa oferece uma ampla gama de serviços, incluindo mercadoria promocional, soluções de varejo, vestuário de marca, displays no ponto de venda, desenvolvimento de produtos e muito mais. A BDA trabalha com diversos setores como automotivo, bebidas, bens de consumo (CPG), entretenimento, financeiro, fitness, jogos, hospitalidade, varejo, esportes e tecnologia. A empresa é conhecida por seu compromisso com a excelência, criatividade e abordagem inovadora para construir afinidade com a marca e fidelidade do cliente através de mercadorias.

Descrição

• Develop and nurture long-term relationships with existing clients • Act as main point of contact for clients, addressing their inquiries and concerns promptly and professionally • Understand clients’ promotional objectives, target audience, budget and deadline constraints to offer tailored promotional merchandise solutions • Advise clients on the most suitable merchandise solutions that align with their marketing goals and brand image. • Stay updated on industry trends, product knowledge, and best practices to provide informed recommendations • Understand BDA business units and services to evaluate and identify opportunities to upsell or cross-sell additional products, programs, or services to existing clients • Create compelling proposals & presentations that showcase the value of our products and services • Develop proactive strategy, presentation and pitches for client opportunities • Prepare accurate and competitive quotes for clients based on their requirements • Facilitate the order process from ideation through delivery, ensuring all details are accurately recorded and communicated to internal teams. • Coordinate and collaborate with client service coordinators, production associates, and other cross-functional teams (design, logistics, purchasing etc) to deliver on spec and on time. • Monitor client satisfaction and address any issues to ensure a high level of customer retention. • Conduct post-order follow-ups to gather feedback and assess the success of the promotional project/program • Meet and exceed assigned sales targets and contribute to BDA’s revenue growth while working within assigned budgets and forecasts. Deliver results by achieving short and long-term sales and profitability goals. • Stay informed about the competitive landscape and industry trends to enhance our offerings and maintain a competitive edge. • Manage contact and opportunity database and execute strategic account plans • Exude high levels of professionalism when interacting with clients, internal partners and external vendors and agencies

🎯 Requisitos

• 3+ years proven experience in sales, account management, or a customer facing role. • Experience in Promotional Products or Merchandising Industry required • Proven track record of increasing sales and business opportunities through client development • Proficient in MS Office suite (Excel, Outlook, Word, Powerpoint) • Proficiency in using CRM software and other relevant tools for sales and order management. (Salesforce preferred)

🏖️ Benefícios

• robust PTO • vacation • a volunteer day • holidays and summer Fridays • medical • dental • vision • life • AD&D insurance • 401k • tuition reimbursement • mental health and financial wellness programs • professional development opportunities