Global Reservations Sales Specialist

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Benchmark

SiteLinkedInTodas as Vagas

10.000+ funcionários

Fundada em 1979

🚀 Aeroespacial

🔧 Hardware

Aerospace • Hardware • Industrial

A Benchmark é uma empresa global de engenharia e manufatura avançada que oferece soluções de ciclo de vida completo para produtos — desde o design de engenharia e blocos de construção de tecnologia até a manufatura avançada, testes e suporte pós-venda — para mercados exigentes como aeroespacial comercial, defesa, tecnologias médicas, computação avançada, semicondutores e comunicações de próxima geração. A empresa oferece capacidades em montagem mecânica de precisão e de PCB, microeletrônica, design de mmWave e RF, ótica, computação de alto desempenho com refrigeração líquida, automação e robótica, e integração de sistemas, com instalações globais e foco na qualidade, sustentabilidade e gerenciamento de ciclo de vida.

Descrição

• Handle and convert incoming guest calls always meeting touchpoint expectations during guest interactions to close the sale. • Ensure compliance with GRSC call flow, touchpoints, and selling strategies. • Complete daily administrative routines (system logins, checklists, e mails, trainings). • Ability to learn and adapt to new systems and technological advances. • Manage guest voicemails and conduct callbacks. • Monitor and manage property waitlists, including availability checks and guest callbacks. • Engage in extensive training modules (Back to Basics, OSHA, Security Awareness, property-specific training). • Complete additional training and ongoing development as assigned. • Participate in daily/weekly/monthly huddles and communication meetings as needed or required. • Ability to engage with guests, team members and leaders in a positive manner and tone in all forms of communication. • Review personal and team performance statistics in NEO. • Monitor and meet conversion, calls handled percentage, and shop call expectations. • Perform additional duties as assigned by Leads, Supervisor, Manager, or Director.

🎯 Requisitos

• Ability to work in a remote work setting with a quiet and free of distraction background. • Ability to work a flex schedule to reflect business needs, with holiday and weekend hours required. • Prior experience in hotel and sales required. • Strong internet with hot spot back up, dual computer screen required • Strong computer and typing skills with knowledge of navigating the internet and using various software programs. • Excellent written and verbal communication skills. • Strong organizational and time-management skills.

🏖️ Benefícios

• comprehensive health insurance • retirement plans • paid time off • on-site wellness programs • local discounts • employee rates on hotel stays • ongoing training and development opportunities