Clinical Solutions Manager

🕒 Fevereiro 11

🐻 Alaska – Remoto

🐻 Alaska – Remote

💵 $120.000 - $170.000 / ano

⏰ Tempo Integral

🟠 Sênior

🔴 Especialista

💻 Engenheiro de Soluções

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BioIntelliSense, Inc

SiteLinkedInTodas as Vagas

51 - 200 funcionários

🧬 Biotecnologia

⚕️ Seguro de Saúde

☁️ SaaS

💰 $45.000.000 Series B em 2021-07

Biotechnology • Healthcare Insurance • SaaS

A BioIntelliSense, Inc. é uma empresa de tecnologia médica focada em fornecer soluções de monitoramento contínuo de pacientes por meio de dispositivos vestíveis. O principal produto da empresa, o BioButton, é um dispositivo vestível de nível médico projetado para o monitoramento remoto contínuo de sinais vitais e estado de saúde. As soluções da BioIntelliSense são destinadas ao uso em ambientes hospitalares e domiciliares, apoiando programas de cuidados virtuais com precisão de nível clínico. A empresa enfatiza a análise de dados e a detecção precoce de tendências adversas de saúde, com o objetivo de aprimorar o cuidado ao paciente, a eficiência do fluxo de trabalho e a relação custo-benefício em ambientes de saúde. Sua tecnologia foi reconhecida com vários prêmios e parcerias em todo o mundo para expandir suas capacidades de monitoramento de pacientes.

Descrição

• Lead complex customer implementations including reviewing customer’s use cases, determining product solutions, establishing success metrics, supporting the development of clinical workflows and implementation roadmaps • Build customer relationships to ensure programs meet customer requirements and BioIntelliSense capabilities assuring long-term sustainability • Train and educate customers on BioIntelliSense product offerings and value proposition • Provide ongoing support and post-implementation improvement and optimization • Coordinate with sales/business development, product, data science, customer care and operations teams to ensure successful customer programs • Contribute clinical expertise to the end-to-end BioIntelliSense solution, offering support internally and externally • Gather and analyze customer feedback to identify areas for improvement and to enhance the overall customer experience • Evaluate program processes and outcomes to recommend and implement improvements for greater efficiency and customer satisfaction • As needed, coordinate with the sales team to partner with customers during the sales process to understand customer needs and develop a value proposition and business case

🎯 Requisitos

• Bachelor's degree in a clinical or health-related field (e.g., Nursing, Health Sciences, Respiratory Therapy) and a current clinical credential/licensure (e.g., RN, RT/RRT) • 10+ years of professional work experience in a healthcare clinical or hospital setting • 3+ years of professional work in a clinical consulting role with a healthcare company is preferred • Some remote patient monitoring or telehealth experience preferred • Demonstrated strong organization, time management and project management skills • Understanding of HIPAA requirements and compliance • Strong communication and relationship management skills, in both pre-sales and post-sales environments • Demonstrated ability to effectively communicate with customer, managers, clinicians/practitioners and executives on product, clinical expectations, technical integration, and business process • Proficient in Excel, Word and PowerPoint and ability to independently produce documents • Ability to manage and complete programs in a timely manner

🏖️ Benefícios

• Robust Medical, Dental and Vision Plans • STD, LTD, Insurance Plans • HSA and Flexible Spending Accounts • Safe Harbor 401(k) Plan with 3% Employer Contribution with immediate vesting • FlexVTO (flexible vacation plans), Sick Leave, 11 Company Holidays • Home Office Benefits Stipend