UX Strategist

🕒 Janeiro 23

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Blenderbox, Inc.

SiteLinkedInTodas as Vagas

11 - 50 funcionários

🏛️ Governo

Government • Design • Technology

Blenderbox, Inc. é uma agência de design centrado nas pessoas, especializada em transformar sistemas e serviços governamentais para aumentar a eficiência e a facilidade de uso. Fundada em 2000, a Blenderbox foca em engajamento cívico, criando tecnologia acessível e aprimorando a experiência do usuário em serviços públicos. A empresa se orgulha de suas certificações WBE (Women Business Enterprise) e SBA Woman-Owned Small Business e atua ativamente na redução da carga administrativa ao digitalizar sistemas complexos baseados em papel. A Blenderbox está comprometida em projetar serviços governamentais que os cidadãos tenham prazer em utilizar, com forte ênfase em equidade, acesso e eficiência operacional.

Descrição

• Lead stakeholder research, discovery interviews, and requirements gathering to inform UX and experience strategy • Synthesize user needs, business goals, policy constraints, and technical considerations into clear experience direction • Define experience principles, success criteria, and structural approaches for digital products and services • Develop and own UX artifacts including personas, user journeys, service blueprints, workflows, and information architecture • Define content strategy as part of the overall UX approach, focusing on content structure, hierarchy, sequencing, and clarity • Create and document content models that support scalable, reusable, and accessible user experiences • Define UX and content strategies that account for underlying data models, CMS structures, system integrations, and technical constraints • Shape UX strategy for CMS-backed and data-driven digital systems, including public-facing experiences and supporting administrative or operational interfaces • Collaborate with UX/UI Product Designers to ensure design systems and component patterns align with experience strategy, content models, and system requirements • Review and guide design work to ensure usability, accessibility, and alignment with requirements and constraints • Collaborate with engineers and technical leads to ensure UX and content strategies are feasible and well-integrated into technical solutions • Participate in client workshops and presentations, clearly communicating experience decisions, tradeoffs, and rationale

🎯 Requisitos

• Significant experience (typically 8+ years) in UX strategy, experience design, or a related discipline • A portfolio or body of work demonstrating experience strategy, systems thinking, and UX decision-making (not just visual design) • Strong experience conducting stakeholder research and synthesizing qualitative inputs into actionable strategy • Demonstrated ability to define information architecture and content models for complex systems • Experience shaping UX strategy for CMS-backed and data-driven digital systems, including administrative or operational interfaces • Working knowledge of how content models, data structures, roles, permissions, and system constraints influence user experience • Comfort collaborating across UX, design, and technical domains • Strong communication skills, including presenting strategy to non-design stakeholders • Familiarity with accessibility standards and inclusive design practices • Experience working in government, education, healthcare, or other regulated environments is a plus.

🏖️ Benefícios

• health coverage • paid time off • retirement contributions