Project Manager

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🕒 Agosto 4

⛷️ Utah – Remoto

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💵 $70.000 - $80.000 / ano

⏰ Tempo Integral

🟢 Júnior

👷‍♀️ Gerente de Projetos

🚫👨‍🎓 Sem graduação necessária

🦅 Patrocina Visto H1B

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🗣️🇺🇸🇬🇧 Inglês obrigatório

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Logo of Blue Raven Solar

Blue Raven Solar

1001 - 5000 funcionários

Fundada em 2014

🏭 Manufatura

🏗️ Construção

📦 Logística

💰 Private Equity Round em 2015-10

Manufacturing • Construction • Logistics

A Blue Raven Solar é uma empresa dedicada a oferecer aos proprietários de residências nos Estados Unidos soluções de energia solar acessíveis e eficientes. Nossa missão é reduzir as contas de energia dos moradores enquanto aumentamos sua dependência de fontes de energia limpa e renovável. Nós cuidamos de todo o processo, desde o design do sistema e instalação até as opções de financiamento, garantindo uma experiência positiva e sem complicações para o cliente. Com foco em fornecer tecnologia solar de alta qualidade e serviço personalizado, a Blue Raven Solar visa capacitar os clientes a economizar dinheiro e causar um impacto positivo no meio ambiente.

Descrição

• Serve as the primary escalation point for complex front-of-funnel operational issues, partnering with Sales and Operations teams to identify solutions and move accounts forward • Proactively review the pipeline for aging, stagnant, or at-risk projects and resolve issues preventing progress • Communicate directly with customers to obtain required documents, clarify outstanding items, resolve concerns, and eliminate account-level blockers • Act as a subject matter expert across the front-end project pipeline • Maintain clear, accurate, and detailed account documentation in Salesforce, Enerflo, and other required systems • Coordinate next steps across departments, maintain accountability, and move projects forward within expected timelines • Identify recurring operational issues, process gaps, and trends affecting Ready to Schedule volume or installation targets • Escalate systemic issues and material risks to leadership when they affect performance, customer experience, or installation metrics • Maintain current knowledge of lender requirements, internal processes, system changes, and operational policies • Adapt and learn new processes as business needs and operational requirements change

🎯 Requisitos

• High school diploma or equivalent required • Bachelor's degree preferred • 1-3+ years of experience in sales operations, account management, or related escalation/support role • Solar or home services industry experience preferred • Working knowledge of Enzy, Merdeka, Salesforce, Enerflo, or similar sales/CRM platforms strongly preferred • Strong problem-solving skills for diagnosing complex system, process, and deal-related issues • Excellent organizational skills for managing and prioritizing a high volume of escalations • Strong verbal and written communication skills • Ability to manage cross-functional partners and de-escalate concerns • Ability to work cross-functionally in a fast-paced, deadline-driven environment • Self-motivated with strong ownership and follow-through • Ability to talk or hear, sit or stand regularly, and occasionally lift up to 50 pounds • Close vision and ability to adjust focus

🏖️ Benefícios

• Employee RSU Awards program • Quarterly & Annual bonus program (based on performance) • Competitive coverage for Health, Dental, and Vision insurance • PTO/DTO for full-time employees • 10 paid holidays • Fully stocked breakroom with snacks, drinks, breakfast, and company provided lunch once a week • Ping pong and Corn hole in office • Access to a gym, pickleball & basketball courts, outside patio areas, food trucks, and more

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