Personalization Manager

🕒 5 dias atrás

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $125.000 - $136.000 / ano

⏰ Tempo Integral

🟢 Júnior

🟡 Pleno

👔 Gerente

🦅 Patrocina Visto H1B

info

🗣️🇺🇸🇬🇧 Inglês obrigatório

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Logo of Bounteous

Bounteous

501 - 1000 funcionários

Fundada em 2003

🏢 Corporativo

☁️ SaaS

🤖 Inteligência Artificial

💰 Private Equity Round em 2021-08

Enterprise • SaaS • Artificial Intelligence

A Bounteous é uma empresa de soluções digitais conhecida por seu modelo de co-inovação, o qual auxilia marcas líderes a navegar transformações digitais e aprimorar experiências de usuário. A empresa faz parcerias com negócios de diversos setores, como serviços financeiros, saúde, telecomunicações, varejo, e conveniência, para oferecer soluções baseadas em dados. A Bounteous oferece expertise em áreas como inteligência artificial, análise de dados, comércio digital e habilitação em nuvem, ajudando seus clientes a aproveitarem a tecnologia para um crescimento sustentável e fidelidade à marca. Com presença global, a Bounteous é dedicada a criar estratégias digitais personalizadas e eficazes que impulsionam o sucesso nos negócios.

Descrição

• Mature and expand the adoption of testing and personalization projects at Bounteous along with the supporting technology • Demonstrate a proven track record in developing testing and personalization strategies aligned with client business objectives • Evaluate campaign effectiveness through report generation, insights provision, next-step delineation, and iterative testing plan refinement. • Maintain thorough documentation of testing and personalization processes, continually seeking areas for optimization. • Oversee the configuration, administration and operation of CRO platforms to support multi-channel campaigns • Audit Adobe Target and Adobe Experience Platform (AEP) audiences to identify overlap, collision risk, audience refresh cadence, and cross-activity conflicts impacting personalization experiences. • Analyze audience qualification and activation strategies across Adobe Target activities, including quantifying overlap rates, identifying conflicting messaging/experiences, and documenting current prioritization approaches. • Develop scalable governance recommendations for audience creation, sharing, lifecycle management, and experience prioritization across AEP and Adobe Target. • Define best practices for audience strategy, including audience granularity, recency windows, trait usage, overlap mitigation, and Target activity structuring, with clear “good vs. bad” implementation examples. • Partner with stakeholders to align on intended audience experiences, platform limitations within AEP, and recommended frameworks to improve personalization consistency and reduce experience conflicts.

🎯 Requisitos

• 2+ years of related experience in Product Management and Testing and Personalization with a proven track record of driving customer experience improvements • Understanding of database management and APIs • Previous work with CDPs, marketing automation, and omni-channel campaign management platforms required • Bachelor's degree in Marketing, Computer Science, Information Technology or a related field required • Agency experience preferred but not required • Solid understanding of digital marketing & data reporting • Passion for the digital domain and use of technology to solve business problems • Ability to learn new technologies at high level to identify use opportunities • Experience with tag management systems and data layers • Experience working with Adobe Target and Adobe Analytics • Be self-motivated, responsive, professional, and dedicated to customer success • Fluent in English language and is able to lead client meetings and conversations.

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