SAP BTP Platform Engineer

🕒 5 dias atrás

🇺🇸 Estados Unidos – Remoto (EUA)

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

🏗️ Engenheiro de Plataforma

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BridgePhase

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📦 Logística

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Descrição

• Own day-to-day operations, reliability, availability, and performance of SAP BTP services across multiple environments • Serve as primary technical resource and escalation point for platform operations • Maintain visibility into BTP services, subaccounts, directories, entitlements, global account configurations, and dependencies • Establish operational standards, configuration baselines, change management procedures, and governance policies • Monitor platform health, service availability, performance metrics, integration throughput, and error rates • Manage SLAs, identify operational risks, and implement reliability improvements • Lead incident response, troubleshooting, and root cause analysis for outages, degradations, and integration issues • Develop and validate business continuity and disaster recovery plans, runbooks, and incident procedures • Plan, coordinate, test, and execute platform upgrades, patches, and maintenance • Evaluate SAP security advisories, release notes, and patches; prioritize remediation • Coordinate pre-production validation, regression testing, and deployment readiness • Operate and maintain platform extensions, access controls, monitoring, performance, and compliance • Support Cloud Foundry, Kubernetes, APIs, identity management, and enterprise service integrations • Collaborate with Enterprise Architecture, ISSOs, Compliance, Engineering, and Business teams • Participate in change advisory boards, incident reviews, and operational governance • Communicate service health, technical risks, upgrades, and compliance status to stakeholders • Maintain technical documentation, procedures, and best practices; mentor platform engineers • Participate in on-call rotation and respond to critical production incidents

🎯 Requisitos

• Bachelor's degree in Computer Science, Information Technology, or a related technical field, or equivalent practical experience • 5+ years of hands-on experience operating SAP Business Technology Platform (BTP) across multiple service categories and environments, or comparable large-scale enterprise cloud platforms • Experience supporting cloud infrastructure and platform services within a FedRAMP-authorized or equivalent federally secured environment • Experience managing highly scalable, enterprise-level, multi-tenant, microservices-based platforms and services • Strong understanding of cloud-native architectures, including Cloud Foundry and Kubernetes fundamentals • Experience managing platform security, identity and access management, configuration baselines, and compliance documentation • Knowledge of SAP BTP security and identity services, including XSUAA, IAS, role collections, trust configurations, and access reviews • Experience with ITSM processes, including incident, change, problem management, and change advisory board procedures • Familiarity with ServiceNow or comparable enterprise service management tools • Experience owning production services, managing SLAs, monitoring platform performance, and leading incident response and resolution • Working knowledge of cloud networking, API routing, service endpoints, encryption in transit, and cloud connectivity • Understanding of identity federation, OAuth 2.0, SAML, and zero-trust security principles • Familiarity with API governance, event-driven architectures, and service dependency management • Experience implementing and maintaining monitoring, alerting, and observability solutions • Strong troubleshooting and root cause analysis skills • Experience supporting platform upgrades, patch management, release coordination, and production change control • Excellent written and verbal communication skills • Strong organizational and problem-solving skills • Ability to participate in an on-call rotation • Must be a U.S. citizen and hold only U.S. citizenship

🏖️ Benefícios

• Competitive compensation that reflects your skills and impact • Multiple bonus programs rewarding performance, company growth, and employee referrals • Flexible PTO with 20 days to use when you need them • All federal holidays paid • 7 paid sick days • 100% paid parental leave • 401(k) with 6% match and no vesting period • Top-tier medical, dental, and vision plans with low out-of-pocket costs • Short- and long-term disability and life insurance included • Pet insurance • Annual professional development budget for training, certifications, and conferences • Two paid community service days • Social pod budget to connect with teammates wherever you live

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