Vice President of Customer Insights

🕒 Abril 9

🏖️ New Jersey – Remoto

🏖️ New Jersey – Remote

💵 $200.000 - $240.000 / ano

⏰ Tempo Integral

🔴 Especialista

👔 Vice-presidente

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Caesars Entertainment

SiteLinkedInTodas as Vagas

10.000+ funcionários

Fundada em 1937

🎲 Jogos de Azar

Gambling • Hospitality

A Caesars Entertainment é uma empresa de cassino e hospitalidade de destaque, mais conhecida por seu programa de fidelidade expansivo, Caesars Rewards, que oferece aos membros ofertas e experiências exclusivas. Com propriedades icônicas, como Caesars Palace, Planet Hollywood e The LINQ Hotel na Las Vegas Strip, a empresa oferece acomodações de luxo, gastronomia requintada com chefs famosos, entretenimento de classe mundial e uma variedade de atrações. Além dos serviços tradicionais de hotel e cassino, a Caesars Entertainment possui um cassino online, um sportsbook abrangente e experiências de compras em lojas de varejo. As amplas ofertas da empresa incluem eventos de entretenimento e atrações únicos, desde aventuras em tirolesa até jantares gourmet e shows lendários.

Descrição

• obsess over their customer and pride themselves on developing features their customers love. • a critical component of developing our strategies with their deep understanding of our customer behaviors, market trends, and data analysis to drive our business growth. • optimize the product development lifecycle, scale operational excellence, and ensure customer insights directly influence product strategy. • drive process scalability, foster cross-functional alignment, and build a customer-centric culture that fuels product-led growth. • own the systems, insights, and organizational structures that reduce operational bottlenecks and strengthen product market fit across the portfolio.

🎯 Requisitos

• 10+ years of experience in product management, product operations, or a related discipline, with at least 5 years in a leadership role. • Deep understanding of modern product development practices, customer discovery methodologies, and cross-functional collaboration with experience with optimizing teams, communication strategies and is a champion of change management • Analytical and data-driven, with experience building KPI frameworks and leveraging data to drive consensus decision making • A customer-centric mindset, representing the voice of the user at every stage of product development. • Excellent presentation skills to educate, inspire, and drive unity across multidisciplinary teams. Advanced proficiency in PowerPoint is required. • Proven track record aligning teams across sales, marketing, engineering, and design to execute cohesive strategies. • Passion and expertise for organizational design and business processes management. Bringing efficiencies to teams to allow them to focus, create, and deliver is second nature. • Executive level communication and storytelling to offer effective updates and streamline communication to a broad audience • You lead and manage your team members with clear accountability frameworks, while maintaining open communication, collaboration, and mentorship. Their success makes you shine as a manager.

🏖️ Benefícios

• medical, vision, and dental insurance • life insurance • disability insurance • a 401(k)-matching program • paid Flexible Time Off • paid company holidays • short-term or long-term incentive compensation, including cash bonuses and stock program participation