Application and Technical Support Specialist III

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🕒 Setembro 20, 2025

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Calderys

SiteLinkedInTodas as Vagas

5001 - 10000 funcionários

Fundada em 1870

⚡ Energia

🔬 Ciência

Energy • Science • Engineering

A Calderys é um provedor global líder para indústrias que operam em condições de alta temperatura. A empresa é especializada em proteção térmica para equipamentos industriais e oferece uma ampla gama de produtos refratários. A Calderys fornece soluções avançadas para aprimorar processos de fundição de aço, fluxos metalúrgicos e moldagem. Com sua extensa rede internacional de especialistas, a empresa apoia os clientes em suas necessidades de transição energética, garantindo soluções sustentáveis e inovadoras. A Calderys presta especial atenção à sustentabilidade, melhorando sua própria pegada ambiental e auxiliando os clientes em suas necessidades de transição energética. Em fevereiro de 2023, a Calderys uniu forças com a HarbisonWalker International, o maior fornecedor de produtos e serviços refratários dos Estados Unidos.

Descrição

• Promote use of HarbisonWalker International refractory products and support customer relationships through expert product knowledge and technical advice • Provide internal and external training on HarbisonWalker International products and applications • Collaborate with internal R&D on complaint investigations and failure analysis • Analyze complex application needs and propose, alter, refine, or define lining designs and installation methods • Develop business cases for new product development; create, execute and track new product launch plans • Create and execute product promotions and technical marketing strategies; maintain knowledge on industry trends, training opportunities, and forecasts; attend and present at industry tradeshows and seminars • Perform market analysis and assist in product portfolio analysis aligned with market segment plans • Assist in product rationalization, product portfolio modifications and shape standardization

🎯 Requisitos

• The Application Specialist III requires four (4) – six (6) years of experience in refractory technical marketing, research, quality assurance, or sales. • Requires B.S. degree in Engineering, Ceramics, Metallurgy, Chemical, Materials Science or related field • Requires knowledge of refractory products, installation methods, construction skills and customer applications • Requires computer operation skills including, proficiency in Microsoft Office Suite and advanced excel and PowerPoint expertise • Requires excellent written and verbal communication and presentation skills, including presentation planning and delivery skills; ability to communicate across all levels of the organization • Requires the ability to work effectively in a team environment • Requires strong analytical, strategic thinking and business problem solving skills • Requires project management skills and the ability to coordinate multi-department projects • Physical Activity: Requires more than 2/3 of time sitting, speaking/hearing; and less than 1/3 of time standing, walking, using hands and fingers, reaching, climbing/balancing, and/or tasting/smelling; stooping/kneeling/crouching/crawling • Lifting: Requires lifting up to 50 pounds less than 1/3 of time • Vision: Requires accurate close and distance vision, color and peripheral vision, depth perception, and the ability to focus • Environment: Requires more than 2/3 of time in an office setting; and less than 1/3 of time working near moving mechanical parts, working in high, precarious places, exposed to outdoor weather, wet/humid conditions, extreme heat, fumes or airborne particles, toxic/caustic chemicals, and/or vibration; Noise: Requires exposure to moderate noise.