Director, Product Management – Government Segment

🕒 Maio 20

🗣️🇺🇸🇬🇧 Inglês obrigatório

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Logo of Highmark Health

Highmark Health

10.000+ funcionários

Fundada em 1852

⚕️ Seguro de Saúde

🤝 Sem Fins Lucrativos

🌍 Impacto Social

💰 $5.000.000 Grant em 2021-05

Healthcare Insurance • Non-profit • Social Impact

A Highmark Health é uma empresa de saúde comprometida em reinventar o sistema de saúde e melhorar seus serviços para todos. A organização oferece uma ampla gama de oportunidades de carreira em diversas áreas, como atendimento clínico, tecnologia, finanças e marketing. A Highmark Health valoriza diversidade, equidade e inclusão em sua força de trabalho, criando um ambiente de apoio para colaboradores de todas as origens. A empresa é reconhecida por seu compromisso com a inclusão de pessoas com deficiência, com a diversidade e com políticas favoráveis a militares. Como licenciada independente da Blue Cross Blue Shield Association, a Highmark Health busca criar experiências de saúde extraordinárias para seus clientes e colaboradores.

Descrição

• Lead product management efforts focused on the Acquisition & Onboarding portfolio within the Government segment • Define and execute strategies that drive membership growth and enhance member retention • Optimize the onboarding experience to foster engagement and confidence among government members • Conduct market research, competitive analysis, and customer insights to identify unmet needs • Develop new products and experiences that create durable customer and business value • Socialize product strategy and roadmap with key stakeholders and obtain buy-in • Develop and maintain a comprehensive multi-year product roadmap that aligns with the company's strategic goals • Lead the product development process from ideation to launch • Manage product backlog, prioritize features, and track progress against timelines, budgets, and value realization • Monitor product performance metrics and implement strategies for product optimization • Build, mentor, and lead a high-performing team of product managers and analysts

🎯 Requisitos

• 7 years of experience in product management, strategy, operational improvement, and/or consulting • 5 years of experience in Management or leadership role • Through knowledge of membership, rates, financial, economic and competitive data • Excellent written, interpersonal, communication, and presentation skills • Excellent analytical, problem-solving, and decision-making skills • Proven track record of successfully developing and launching innovative products that meet customer needs and drive business growth • Strong understanding of the health insurance and health system landscape, including regulatory requirements, market dynamics, and customer behavior • Ability to lead and motivate teams, fostering a collaborative and results-oriented environment • Experience using sketches, flow diagrams, wireframes, mockups, prototypes, member experience blueprints, and visual concepts • Bachelor’s degree in Business Administration, Healthcare Administration, or a related field or relevant experience and/or education as determined by the company in lieu of bachelor's degree.

🏖️ Benefícios

• Health insurance • 401(k) matching • Flexible work hours • Professional development opportunities

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