Pathology Solutions Consultant

🕒 3 dias atrás

🗣️🇺🇸🇬🇧 Inglês obrigatório

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Logo of Caris Life Sciences

Caris Life Sciences

1001 - 5000 funcionários

Fundada em 2008

🏥 Saúde

💼 Consultoria

📦 Logística

Healthcare • Consulting • Logistics

Caris Life Sciences é um inovador líder no campo da ciência molecular, focando em fornecer a pacientes com câncer e oncologistas informações moleculares abrangentes para revolucionar o tratamento do câncer. A empresa se especializa em medicina de precisão, utilizando tecnologias avançadas como perfis moleculares e inteligência artificial para compreender o câncer em nível molecular, oferecendo melhores opções de tratamento para os pacientes. Caris Life Sciences integra essas tecnologias com soluções de ensaios clínicos e biofarma para aprimorar a pesquisa e as soluções de tratamento de câncer. Seu compromisso é melhorar o máximo de vidas possível através de uma ciência médica transformadora.

Descrição

• Serve as the primary subject matter expert for pathology workflows, specimen management requirements, and laboratory operations supporting molecular and precision medicine testing. • Conduct comprehensive onsite and virtual pathology workflow assessments to evaluate laboratory operations and identify opportunities for process optimization. • Partner with pathology laboratories to improve specimen acquisition, handling, preservation, storage, submission practices, and overall laboratory workflow efficiency. • Develop and implement consultative recommendations that improve specimen quality, testing success rates, turnaround times, and operational performance. • Collaborate with Commercial teams to assess customer operational needs and develop tailored workflow improvement strategies. • Build and maintain trusted relationships with pathology laboratory leadership by serving as a strategic operational consultant throughout the customer lifecycle. • Lead onsite customer engagements, workflow mapping sessions, laboratory assessments, and operational reviews with pathology and laboratory leadership. • Develop implementation plans supporting adoption of standardized workflows, operational best practices, and continuous improvement initiatives. • Monitor customer progress following implementation, identify barriers to success, and recommend corrective actions to sustain operational improvements. • Develop and deliver educational programs for pathology personnel focused on specimen collection, handling, preservation, submission requirements, workflow optimization, and operational best practices. • Create educational materials, workflow documentation, presentations, and implementation resources supporting customer adoption and ongoing process improvement. • Evaluate pathology performance metrics, operational data, testing outcomes, specimen quality, turnaround times, and workflow efficiency to assess laboratory performance. • Analyze operational trends, identify root causes of performance challenges, and develop data-driven recommendations for corrective and preventive actions. • Develop and present key performance indicators (KPIs), scorecards, dashboards, and executive summaries demonstrating operational performance and improvement opportunities. • Apply Lean Six Sigma and continuous improvement methodologies to improve customer laboratory performance and operational effectiveness. • Present workflow findings, laboratory performance data, and operational improvement recommendations to pathology leadership and executive stakeholders. • Investigate and resolve pathology process issues affecting specimen quality, testing success, laboratory efficiency, and customer satisfaction. • Analyze Quality Not Sufficient (QNS) trends, specimen acquisition challenges, pre-qualification delays, and workflow inefficiencies while developing practical improvement strategies. • Partner with Laboratory Operations, Logistics, Commercial, Product Management, Information Systems, and other internal stakeholders to improve end-to-end specimen management processes. • Support new product introductions, operational implementations, customer onboarding activities, and enterprise initiatives to ensure successful laboratory adoption. • Provide customer insights and field feedback that support process improvements, product enhancements, and future operational strategies. • Perform other duties as assigned.

🎯 Requisitos

• Bachelor's degree in Business Administration, Life Sciences, Healthcare Administration, related STEM discipline, or an equivalent combination of education and experience. • Minimum of five (5) years of experience in pathology operations, laboratory operations, healthcare consulting, pathology sales, laboratory process improvement, operational excellence, or a related healthcare environment. • Demonstrated experience conducting customer-facing workflow assessments and developing operational improvement recommendations. • Experience presenting operational findings and influencing pathology laboratory leadership and executive stakeholders. • Strong analytical skills with demonstrated ability to translate operational data into actionable recommendations. • Excellent written, verbal, facilitation, and presentation skills. • Strong organizational, project management, and problem-solving skills. • Ability to travel extensively to support onsite customer engagements. • Proficient in Microsoft Office Suite, specifically Word, Excel, Outlook, PowerPoint, Visio, and general working knowledge of the Internet for business use.

🏖️ Benefícios

• Health insurance • Professional development opportunities • Paid time off

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