Technical Service Manager – Commercial Applied Chillers

🕒 6 dias atrás

🐊 Florida, North Carolina – Remoto

🐊 Florida – Remote 🌲 North Carolina – Remote

💵 $96.000 - $192.000 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

👔 Gerente

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Carrier

SiteLinkedInTodas as Vagas

10.000+ funcionários

Fundada em 1915

⚡ Energia

🚗 Transporte

🔧 Hardware

Energy • Transport • Hardware

A Carrier é uma líder global em soluções de construção e cadeia de frio, dedicada à inovação na criação de ambientes saudáveis, seguros, sustentáveis e inteligentes. A empresa atua nos sistemas de HVAC e refrigeração, focando na promoção da saúde e segurança de ambientes internos e na preservação do fornecimento global de alimentos e medicamentos através de suas tecnologias avançadas. A Carrier também está comprometida em enfrentar as mudanças climáticas e colabora com parceiros para impulsionar a sustentabilidade e eficiência energética em infraestrutura. Ao explorar soluções de construção inteligente e resiliência energética, a Carrier está avançando em direção a um futuro de emissões zero.

Descrição

• Provide troubleshooting assistance for commercial Heavy Applied chillers (17, 19,23 series) in the US market via phone, electronic communication and/or job site visits. • Support Factory Engineering and Quality groups in Charlotte, NC, and in China (YLC) as well as any other internal customers in gathering and providing data relevant to solving technical issues. • Assist with developing training materials as required to provide and/or present at technical meetings for the customer, and for Carrier Commercial Service or Direct Sales Offices. • Negotiate and process all open disputed warranty claims as required, for Heavy Applied chillers (17,19,23 series) installed in customer sites min a portion of the US and International Markets. • Provide feedback and assist management in analyzing warranty and other quality issues found in the field to drive quality improvements, warranty ppm reductions and warranty spend.

🎯 Requisitos

• High School Diploma or GED • 3+ years' experience in the Technical Field with Centrifugal and Screw Chillers. • 3+ years’ experience with Microsoft office products (Word, Excel, Outlook). • Possession of a valid driver's license. • Ability to travel as needed to support training on site, and/or job site visits. • Preferred Requirements Bachelor's degree in mechanical engineering • Experience troubleshooting all aspects of commercial Heavy Applied HVAC systems. • Familiarity with warranty data/systems. • Experience in providing technical presentations and training. • Strong written and verbal communication skills • Good conflict resolution, negotiation and problems solving skills in high pressure and challenging environments

🏖️ Benefícios

• Health Care Benefits : Medical, Dental, Vision • Wellness incentives • Retirement Benefits • Time off and Leave : Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty leave; military leave; purchased vacation • Disability : Short-term and long-term disability • Life Insurance and Accidental Death and Dismemberment • Tax-Advantaged Accounts: Health Savings Account; Health Care Spending Account; Dependent Care Spending Account • Tuition Assistance