
501 - 1000 funcionários
🏛️ Governo
🤝 B2B
🔒 Cibersegurança
Government • B2B • Cybersecurity
Cayuse Holdings é uma empresa que representa um portfólio de negócios focados em oferecer serviços de TI em diversos setores, incluindo Governo, Comércio e Soluções Nativas. A empresa prioriza relacionamentos de longo prazo com os clientes e oferece uma ampla gama de serviços, como gerenciamento de programas e projetos, operações de cibersegurança e implementação de sistemas. Com um compromisso com a sustentabilidade e gestão responsável, a Cayuse Holdings visa ter um impacto positivo enquanto atende governos federais, estaduais e locais, além de entidades tribais.
🕒 Ontem
🗣️🇺🇸🇬🇧 Inglês obrigatório
Melhore suas chances de conseguir uma entrevista verificando sua pontuação de currículo antes de se candidatar.

501 - 1000 funcionários
🏛️ Governo
🤝 B2B
🔒 Cibersegurança
Government • B2B • Cybersecurity
Cayuse Holdings é uma empresa que representa um portfólio de negócios focados em oferecer serviços de TI em diversos setores, incluindo Governo, Comércio e Soluções Nativas. A empresa prioriza relacionamentos de longo prazo com os clientes e oferece uma ampla gama de serviços, como gerenciamento de programas e projetos, operações de cibersegurança e implementação de sistemas. Com um compromisso com a sustentabilidade e gestão responsável, a Cayuse Holdings visa ter um impacto positivo enquanto atende governos federais, estaduais e locais, além de entidades tribais.
• Own the Enterprise Technology vision and strategy for PeopleSoft and related platforms, ensuring the long-term roadmap for systems, data, integrations, and platforms supports enterprise business goals as an application service provider for a multi-agency ERP environment. • Define and enforce architectural guidelines, standards, and reference architectures for solution design, integration patterns, security, cloud usage, performance, and technical best practices. • Review and approve proposed solutions to ensure alignment with the enterprise ecosystem, avoiding duplication, technical debt, and unnecessary complexity. • Provide architectural leadership for digital transformation, cloud migrations, modernization, and other large-scale strategic initiatives. • Work with managed services vendors to identify and mitigate architectural risks, including scalability constraints, integration weaknesses, legacy system limitations, and performance bottlenecks. • Collaborate with functional analysts, solution architects, developers, security teams, infrastructure teams, and business stakeholders to ensure cohesive, end-to-end solutions. • Manage and oversee the PeopleSoft Technology Operations function, including day-to-day technical decision-making and governance. • Serve as the primary escalation point for complex technical issues, guiding root-cause analysis and long-term remediation. • Assign work and prioritize technical activities based on team capabilities, strategic priorities, and operational demands. • Conduct architecture and code reviews to ensure quality, maintainability, security, and adherence to standards and best practices. • Monitor team performance, remove blockers, and ensure timely and successful delivery of projects, enhancements, and production support. • Proactively address issues related to personnel, timelines, processes, and procedures to improve overall operational effectiveness. • Oversee and/or assist with troubleshooting complex technical issues across the application and supporting infrastructure, including testing and performance tuning. • Oversee and/or assist with communicating technical requirements and designs to both technical and non-technical stakeholders. • Coordinate all technical activities between the Technology Operations team, internal stakeholders, external agencies/customers, and contracted vendors (e.g., IT, Information Security, managed services providers, software vendors). • Lead and/or assist with special projects, pilots, and proof-of-concept efforts as needed. • Prepare and present regular status, risk, and productivity reports for senior and executive management review. • Ensure all digital products and content associated with the enterprise PeopleSoft environment meet WCAG 2.1 accessibility standards. • Maintain perceivable, operable, understandable, and robust user experiences for all users by regularly reviewing content and user interfaces for accessibility compliance. • Implement updates and remediation plans whenever accessibility issues are identified and promote accessibility best practices within the technical team. • Support contract management oversight for ERP-related contracts, including technical components of managed services and software/hardware agreements. • Assist and participate in IT control audits for central ERP applications, ensuring appropriate evidence, documentation, and technical support are provided. • Ensure contract-related data security, user permissions, audit trails, and technical controls comply with organizational and regulatory standards. • Perform technical reviews of contract templates, metadata structures, workflows, and automation rules to ensure accuracy, scalability, and usability. • Work closely with contract managers and fiscal/administrative stakeholders to identify gaps and optimize contract-related technical processes. • Oversee and/or support technical oversight for SLAs, system monitoring, environment analysis, hardware/software evaluation, network troubleshooting, migration paths, coding and security standards, compare reports, application change management review, and batch scheduling. • Maintain comprehensive architecture, configuration, integration, and change management documentation. • Support reporting and analytics for contract KPIs, compliance metrics, and lifecycle performance. • Review and recommend approval of technical deliverables related to enterprise architecture, system development lifecycle (SDLC) artifacts, disaster recovery, security plans, and technology plans for current and future ERP applications. • Provide technical input into risk management, disaster recovery planning, and business continuity strategies. • Ensure adherence to SDLC processes and methodologies, including requirements analysis, design, development, testing, deployment, and post-implementation review. • Oversee and support various technical upgrades, including but not limited to PeopleSoft images, PeopleSoft Fluid adoption, PeopleTools upgrades, database upgrades, and related third-party software updates. • Coordinate with managed services, infrastructure, and security teams to plan, test, and implement upgrades with minimal disruption to end users. • Define and enforce technical standards for customization, retrofitting, and use of delivered functionality. • Serve as a technical advisor during the procurement cycle for products and services related to the enterprise ERP program. • Conduct technical research on products and services, participate in planning activities, and draft or review technical sections of solicitations. • Provide technical input for developing evaluation criteria and guidelines for assessing technical proposals. • Serve as a technical advisor to evaluation and negotiation teams, ensuring that procured solutions align with the enterprise architecture and long-term roadmap. • Manage and oversee the ERP Service Desk platform and processes (e.g., IT service management tools), including design, configuration, testing, workflows, and administration support. • Ensure service desk operations align with ITIL-based methodologies and processes and support effective incident, problem, change, and request management. Other duties as assigned.
• 20+ years of experience working in or directly supporting Texas state government agencies in a technical capacity within the public sector. • 20+ years of experience performing technical activities in support of complex application systems, preferably statewide or enterprise ERP environments. • 20+ years of experience creating and managing strategic technology roadmaps, combining strong planning skills, deep technical insight, and effective cross-functional communication. • 10+ years of experience serving in a lead role with responsibility for managing outsourced technical teams and overseeing a managed services provider. • 10+ years of experience preparing materials for and delivering executive-level presentations, including to CIO, CFO, and other senior leadership audiences. • 10+ years of experience performing technical project management activities in support of large-scale ERP or enterprise application programs. • 10+ years of experience interpreting contractual language and incorporating contractual requirements into daily technical workflows, while holding vendors accountable to contract terms. • 10+ years of extensive knowledge of and hands-on experience with data integration, data quality, and SDLC processes and methodologies. • 10+ years of experience in IT security and control practices, including secure configuration, access control, and audit/compliance support. • 10+ years of technical experience with: PeopleSoft FSCM or HCM 9.2, PeopleTools, PeopleCode, Application Designer, SQL and PS Query, SQR, Application Engine, Oracle Database 11g or higher. • 10+ years of experience providing production and deployment technical support for large, multi-agency ERP or central applications, including support for multiple instances/environments. • 10+ years of experience with IT service desk functions and solid knowledge of ITIL framework methodologies and processes. • Must be able to pass a background check. May require additional background checks as required by projects and/or clients at any time during employment. • Minimum Skills: Exceptional interpersonal skills with the ability to communicate in a clear, professional, and articulate manner. Exceptional verbal and written communication skills. Excellent organizational, analytical, and problem-solving skills with high-level attention to detail. Proven ability to multitask and prioritize in a fast past environment with changing priorities; adaptable to change and a quick learner. Must be self-motivated and able to work well independently as well as on a multi-functional team. Ability to handle sensitive and confidential information appropriately. Proficient in MS Office, Word, Outlook, PowerPoint, and Excel. • Desired Qualifications: 20+ years of experience applying software and hardware management industry best practices in large-scale enterprise environments. 20+ years of experience with legacy statewide financial systems or comparable large-scale legacy ERP environments, including production support and modernization planning. 10+ years of experience developing technical specifications and requirements documents to support complex IT procurements.
• Medical, Dental and Vision Insurance • Wellness Program • Flexible Spending Accounts (Healthcare, Dependent Care, Commuter) • Short-Term and Long-Term Disability options • Basic Life and AD&D Insurance (Company Provided) • Voluntary Life and AD&D options • 401(k) Retirement Savings Plan with matching after one year • Paid Time Off
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