Wholesale Account Manager

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🕒 Outubro 2

🌾 Iowa – Remoto

infoinfo

⏰ Tempo Integral

🟠 Sênior

🔴 Especialista

💰 Gerente de Contas

🗣️🇺🇸🇬🇧 Inglês obrigatório

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Logo of CCR GROUP

CCR GROUP

51 - 200 funcionários

Fundada em 2011

💼 Consultoria

🏥 Saúde

📦 Logística

Consulting • Healthcare • Logistics

O GRUPO CCR é uma empresa especializada em fornecer soluções de serviço omnichannel, consultoria para transição para a nuvem e serviços avançados de gestão de call centers. Fundada em 2011, a CCR foca na integração de sistemas para gestão de processos, experiência do cliente e centros de comunicação. A empresa oferece plataformas de call center baseadas em nuvem, garantindo gestão facilitada, escalabilidade e maior satisfação do cliente, apoiada por sólidas capacidades de análise. A CCR também orienta as empresas na migração para infraestruturas baseadas na nuvem, otimizando suas configurações de TI. Com produtos como o EasyConnect Video, a CCR fortalece a interação com o cliente por meio de soluções inovadoras de comunicação por vídeo. Atua em vários setores, incluindo bancos, seguros, telecomunicações e e-commerce, oferecendo soluções abrangentes adaptadas às necessidades específicas de cada empresa.

Descrição

• Build and maintain a qualified pipeline of Carrier, Aggregator, and VAR prospects across an assigned territory or vertical segment • Research target accounts and execute outbound prospecting through cold outreach, trade show relationships, channel referrals, and warm introductions • Navigate multi-stakeholder buying processes across network engineering, product, procurement, and executive contacts • Manage pipeline in HubSpot and internal systems with accurate stage, close date, and MRR forecasting • Lead commercial conversations on pricing, term length, volume commitments, and NRC/MRC structure • Partner with Pricing Desk and Sales Engineering on complex multi-site, multi-carrier, and mixed-access quotes • Support MSA negotiations and qualify deals using off-net and build cost structures • Maintain account plans covering contacts, products, renewal timelines, expansion opportunities, and open issues • Execute QBRs with strategic accounts and provide product recommendations and expansion proposals • Identify cross-sell and upsell opportunities and own renewal conversations 90+ days in advance • Introduce partners to the wholesale portal and API during onboarding and track integration milestones • Execute new client onboarding and hand off signed deals to Implementation with a complete order package • Stay engaged through installation as the client’s advocate and coordinate internal responses to account health issues • Participate in weekly pipeline reviews and deal strategy sessions with the Director of Wholesale • Provide field feedback on pricing sensitivity, competitive pressure, integration friction, and product gaps

🎯 Requisitos

• Bachelor’s Degree • 7+ years of experience in telecom sales, channel sales, or wholesale account management • Track record of meeting or exceeding MRR-based quotas • Experience selling to or through Carriers, Aggregators, or VARs • Working knowledge of DIA, broadband, and Ethernet (EPL/EVPL, E-Line/E-LAN) • Fluency in telecom commercial terminology, including MRR/ARR, NRC/MRC, A-LOC/Z-LOC, off-net/Type II pricing, SLA structures, and contract terms • Proven ability to manage multi-stakeholder sales processes with technical and commercial buyers • Strong organization and self-management skills; ability to run 20–40 accounts at different stages • Prior experience at a telecom aggregator, CLEC, master agent, or network services provider preferred • Familiarity with NNI, LOA, cross-connects, and POP architecture preferred • Experience supporting or driving API or portal integration adoption preferred • Comfort with quoting tools and bid desk workflows preferred

🏖️ Benefícios

• Free daily lunch for onsite team members in Cedar Rapids • Comprehensive health benefits • Gym membership reimbursement • 401(k) • Paid time off • Ongoing development opportunities • Remote work option

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