[Job - 25685] JR Support Developer, Colombia

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Novembro 7

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CI&T

SiteLinkedInTodas as Vagas

Artificial Intelligence • Cloud Services • SaaS

CI&T é especialista global em transformação tecnológica, ajudando organizações a trilhar sua jornada tecnológica. Com serviços que vão de modernização de aplicações e soluções em cloud a data analytics com IA e experiência do cliente, a CI&T capacita negócios a acelerar o crescimento e maximizar a eficiência operacional. A empresa enfatiza design de produtos digitais, consultoria estratégica e experiências imersivas, assegurando um suporte robusto para empresas de diversos setores.

5001 - 10000 funcionários

Fundada em 1995

🤖 Inteligência Artificial

☁️ SaaS

💰 $5.500.000 Venture Round em 2014-04

Descrição

• Provide Level 3 support for web applications built with React and Node.js, addressing complex technical issues and resolving them efficiently. • Collaborate with the development team to understand application architecture and functionality, facilitating effective troubleshooting and problem resolution. • Promptly address reported issues with the live websites and portals. • Identify and analyze technical challenges reported by users and stakeholders, implementing effective solutions. • Collaborate with the QAs to ensure issues are documented and tracked, and participate in root cause analysis for recurring problems.

🎯 Requisitos

• Proven experience as a Support Analyst or similar role, with knowledge in React, Node.js, and/or TypeScript. Akamai experience is a plus. • Strong debugging and problem-solving skills, with the ability to analyze and resolve technical issues effectively. • Experience in production support or openness to learn, with a willingness to be on call during weekends when necessary. • Excellent communication and interpersonal skills, capable of conveying technical information to non-technical stakeholders. • Ability to work collaboratively in a team environment and contribute to a positive team culture.

🏖️ Benefícios

• Premium Healthcare • Meal voucher • Maternity and Parental leaves • Mobile services subsidy • Sick pay-Life insurance • CI&T University • Colombian Holidays • Paid Vacations • And many others.