Solution Administrator Lead - Oracle ERP Cloud

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🕒 Julho 16, 2025

🎸 Tennessee – Remoto

🎸 Tennessee – Remote

⏰ Tempo Integral

🟠 Sênior

🖥️ Administração

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Clayton

SiteLinkedInTodas as Vagas

10.000+ funcionários

Fundada em 1956

🏠 Imobiliário

🛒 Varejo

🚗 Transporte

Real Estate • Retail • Transport

A Clayton é uma construtora diversificada focada em oferecer às famílias e indivíduos a oportunidade da casa própria. A empresa está altamente empenhada em melhorar vidas e construir um amanhã melhor através de suas equipes dedicadas e ampla gama de serviços em vários setores. A Clayton opera através de seis negócios, que incluem construção de casas, varejo, entrega, hipoteca e serviços de seguros. Ela enfatiza uma forte cultura empresarial orientada para equipe que valoriza o desenvolvimento pessoal e profissional por meio de benefícios competitivos e programas de bem-estar dedicados.

Descrição

• The Solution Administration Lead is responsible for managing, mentoring, and supporting our Oracle ERP solution admin team. • Defining and implementing proactive processes for supporting the Oracle ERP implementation. • Providing end user support and owning the identity access management process. • Responsible for identifying root cause analysis on issues and identifying trends in support incidents. • Manage support for our Oracle Could Applications for Clayton Homes. • Work closely with Technology Development Teams, Risk Analysts, ETO Engineering Teams and Security to ensure effective support of the Oracle environment. • Represent ERP activities to release engineers to automate deployment and configuration of applications. • Monitor and guarantee uptime of Oracle environments.

🎯 Requisitos

• Excellent interpersonal, verbal, and written communication skills and the ability to interact with a diverse group of team members, including executives, managers, and IT professionals • Excellent analytical problem-solving skills with the ability to think outside of the box • Keen attention to detail, organized, and ability to articulate and document potential solutions • Proven ability to work independently, effectively within time constraints and changing priorities • Is the Primary delegate to see through completion of Business-Critical requests escalated outside of normal processes • Proven ability to mentor and coach the team, create personal development plans and conduct frequent 1:1s with team members • Leading personnel management, including staff recruitment, performance assessment and training • Proficient in determining underlying causes and relevant system key performance indicators (KPIs) • Partnering with Major Incident team and providing updates on incident progress, notifying service desk team of impending changes or agreed outages, etc. • Oversee the responsibilities contained in the Maintenance Runbooks • Collaborate with the ERP Support on knowledge management matters, including policy decisions on tiered support, article content, strategy etc.

🏖️ Benefícios

• Competitive benefits including 401(k) with 100% company match of the first 4%; medical, dental and vision plans; paid time off days and holidays. • Quarterly bonus program. • Forbes lists: America’s Best Employers, America’s Employers by State, Best Employers for Diversity, Best Employers for Women. • Recognized as one of East Tennessee’s top technology workplaces. • Wellness programs that focus on emotional, social, spiritual, intellectual, environmental, physical, and financial well-being. • Onsite fitness facility with full gym, workout classes, volleyball and basketball, ping-pong, and disc golf course. • Paid Time Off for Volunteer work.