Scheduler, QA Experience Required

🕒 Abril 1

🇺🇸 Estados Unidos – Remoto (EUA)

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

🔧 Engenheiro de QA (Qualidade de Software)

🦅 Patrocina Visto H1B

info

🗣️🇺🇸🇬🇧 Inglês obrigatório

VoIP

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ClearDesk

51 - 200 funcionários

👥 RH Tech

🤝 B2B

🎯 Recrutamento

HR Tech • B2B • Recruitment

A ClearDesk é uma empresa focada em oferecer oportunidades de Assistente Virtual, permitindo que as pessoas trabalhem de casa em diversas funções, como Assistentes Imobiliários, Assistentes Executivos e Agendadores de Compromissos. A empresa enfatiza o crescimento profissional, benefícios e incentivos, com o objetivo de melhorar a qualidade de vida dos seus colaboradores enquanto promove um ambiente de trabalho flexível.

Descrição

• Build and maintain up-to-date caregiver schedules across multiple counties • Respond quickly when someone cancels a shift or doesn’t clock in • Answer calls from clients and caregivers using the VoIP system • Update records and case notes in WellSky (we’ll train you for it) • Work with the ops team to flag issues and make sure staffing stays smooth • Conduct regular check-ins and evaluations with caregivers • Generate weekly reports and keep leadership in the loop

🎯 Requisitos

• You’ve worked in scheduling before or think you can rock it (bonus points for healthcare or home care experience) • You’re calm under pressure and naturally organized • You love solving problems on the fly • You’re comfortable with software systems and remote communication • You’ve built strong relationships with stakeholders, becoming a trusted partner they can rely on • You take initiative, but you’re also a great team player • You are willing to work in a US timezone schedule • You can secure the required technical setup, including: • At least a 720p HD webcam • A noise-canceling headset • A primary internet connection of at least 25 Mbps • A backup laptop, backup internet device, and backup power source • A main computer with at least Intel Core i5 (or equivalent) and 8 GB RAM • A backup computer with at least Intel Core i3 and 4 GB RAM

🏖️ Benefícios

• We pay you fairly and on time • We provide prepaid HMO coverage for your peace of mind • We help you grow with tools, training, and honest feedback • We celebrate your wins • And above all, we actually care

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